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Account Resume /CV Sample

2011-08-22T12:46:00.004+05:00

FINANCE MANAGER • DIVISIONAL ACCOUNTANT • ACCOUNTANT

Astute finance professional expert at driving prudent revenue growth, and offering counsel to key decision makers. Proven track record in understanding new technologies, focusing on continuous improvement, and reengineering business processes. Dedicated to translating company values into practical every-day operations and preserving strong business alliances with clients and vendors.

Professional strengths include:

Ÿ Secured Debt Analysis

Ÿ Team Supervision

Ÿ Profit & Loss Analysis

Ÿ Debtor Negotiations

Ÿ FOREX Reporting

Ÿ Operating Budgets

Ÿ Variance Analysis

Ÿ Problem Identification/Resolution

Ÿ Internal/External Audits

Ÿ Financial Reporting

Ÿ Yield Management

Ÿ Staff Training

SELECTED ACCOMPLISHMENTS

· Cut monetary losses stemming from currency fluctuations that saw the company buying and invoicing products in separate currencies. Introduced concept of quoting/invoicing in the same currency to avoid risk exposure to foreign exchange variations.

· Introduced the concept of secured debt percentage and produced easy-to-understand spreadsheet/reporting system that provided management with information on secured debt.

· Slashed processing times by 67% and dramatically reduced operator workloads by implementing computerized automation process for producing fortnightly sales reports.

· Convincingly argued for the adoption of yield management principals in generating income and increasing incentives. Emphasized the concept, realized immediate increases in the sales of high-income-generating carriers, and substantially raised incentives.

Ÿ Identified interdepartmental communication deficiencies, and reengineered process to improve information flows between sales force and financial departments.

EDUCATION & TRAINING

Diploma in Oracle Programming

Boston’s Computer Institute, India (1997)

Bachelor of Accounting (Commerce)

University of Bombay, India (1989)

Other training includes: Key Account Management, and Accelerated Program

(Maritime Mercantile International), and Process Reengineering (Inchcape Middle East)

EMPLOYMENT SNAPSHOT

ABU DHABI MARITIME & MERCANTILE INTERNATIONAL

2002–Present

Finance Manager, Engineering Division

GRAY MACKENZIE & PARTNERS, United Arab Emirates

1997–2002

Finance Manager, Travel Division

1998–2002

Divisional Accountant, Liquor Division

1997–1998

TAMIMI COMMERCIAL DIVISION, Saudi Arabia

1995–1996

Accountant

SIMA ADVANCED TECHNOLOGIES, Saudi Arabia

1993–1995

Accountant

WEST COAST TRADERS, India

1992–1993

Accounts Assistant

TRACTOR ENGINEERING COMPANY, India

1990–1991

Accounts Assistant

EXPERIENCE – IN DEPTH

ABU DHABI MARITIME & MERCANTILE INTERNATIONAL

2002–Present

Finance Manager, Engineering Division

Successes within the company’s travel division prompted appointment to the engineering division; an area in need of assistance to lower debt, reduce backlogs, resolve foreign exchange issues, and improve information flows with other divisions.

Key contributions:

· Reversed inadequate recording of supplier claims and non-defined timeframes that had led to extended payment times and ill-timed foreign currency payments. Devised a regular suppliers-contact schedule, set deadlines for statement and invoice receipts delivery, and investigated archived invoices to settle long-term supplier disputes.

· Launched a series of formal meetings with sales department members to counteract the decline in information flows prompted through an “us and them” mindset. Meetings reviewed sales performances via an agency performance analysis report that illustrated successes and highlighted areas in need of improvement and discussion.

· Championed a new system of work priorities that placed emphasis on the immediate and error-free reconciliation of invoices and expenses. Idea quickly eliminated reconciliation backlogs, leading to quicker identification of errors.

· Cut monetary losses stemming from currency fluctuations that saw the company buying and invoicing products in different currencies. Introduced concept of quoting and invoicing in the same currency to avoid the risk of significant exchange variances.

· Introduced the concept of secured debt percentage and produced easy-to-understand spreadsheet/reporting system that provided management with information on secured debt, and cut incidences of unnecessary open credit.

GRAY MACKENZIE & PARTNERS, United Arab Emirates

1997–2002

Finance Manager, Travel Division

1998–2002

Spearheaded a series of productivity and process improvements after thorough analysis of the travel division's operations contributing 20% of company's $US32M turnover.

Identified top issues impeding workflows and staff productivity, and successfully achieved staff and management acceptance for change-management initiatives.

Key contributions:

· Established a highly productive and motivated team through responsible task delegation, ongoing encouragement, and active collaboration between staff and management during quarterly performance appraisals.

· Maximized interdepartmental relationships, restoring communication lines, and forging solid partnerships between sales force, accounts staff and senior management.

· Successfully coordinated external and internal audits, completing all projects on time, in total compliance with government standards.

· Streamlined preparation, compilation and reporting procedures for fortnightly sales report to the Airlines, dramatically boosting turnaround times.

· Stressed the importance of yield management when analyzing major carrier sales.

· Reduced 'days outstanding' for all doubtful debts. Mediated/negotiated special payment terms, restored customer confidence, and preserved strong alliances.

Divisional Accountant, Liquor Division

1997–1998

Reported to: Finance Manager. Leading distributor of alcoholic beverages in Abu Dhabi. Rank No. 1 in Abu Dhabi servicing 80 on-trade outlets; 3 solely owned outlets for retail.

· Presided over entire accounts payable functions – invoices, reconciliations, payments and vendor relations.

· Managed accounts receivable processes including payments, review, analysis and follow-up.

· Forecasted FOREX requirement

· Reconciled inter-associate accounts for the group company

· Supported the Finance Manager with end of month routines, stock reconciliations, commission calculations and payment, and MIS reports.

PRIOR ENGAGEMENTS

TAMIMI COMMERCIAL DIVISION, Saudi Arabia

1995–1996

Accountant

SIMA ADVANCED TECHNOLOGIES, Saudi Arabia

1993–1995

Accountant

WEST COAST TRADERS, India

1992–1993

Accounts Assistant

TRACTOR ENGINEERING COMPANY, India

1990–1991

Accounts Assistant

TECHNOLOGY SKILL SET

Applications: Excel, Word, PowerPoint, Outlook, Access

Accounting: BOSS 3 Airline Accounting, Sage/C2000 Financial Accounting, Platinum

Accounting package: Internet and email

Account Resume /CV Sample

2011-08-22T12:46:00.002+05:00

FISCAL/PLANNING & BUDGETARY MANAGEMENT PROFESSIONAL

Leadership~Quality Improvement~Human Resources~Facilities Management

PROFILE

Finance and Operations Manager with proven success in cost reduction, program management, financial reporting and audit preparation. Excels in capturing dramatic cost savings to positively impact the bottom line. Recognized by executive staff as a dependable leader with exceptional problem-solving skills, expertise in maximizing resources and the ability to motivate and encourage others. Knowledge of employee development techniques and processes.

Key areas of competency:

Corporate Auditing	Asset Management	Policy Development
Funds Disbursement	Continuous Quality Improvement	Budgeting
Cost-Benefit Analysis	Financial Reporting	Human Resources

EDUCATION

Appalachian State University, Boone, NC

BACHELOR OF SCIENCE IN ACCOUNTING, May 2000

CPA preparation: Successfully completed all coursework and CPA training requirements; will be taking examination in the near future.

ACCOUNTING/COMPUTER SOFTWARE SKILLS

Windows 95/98/2000/XP, Mac OS 7.5-9.0, Microsoft Office Suite, Peachtree, Pro-Systems & Go-Systems Tax, CCH online, Fixed Asset Depreciation, and Maple mathematical

CAREER HISTORY

FINANCE & OPERATIONS MANAGER

2002 - present

Georgia Avenue/Rock Creek East Family Support Collaborative, Washington, DC

Recruited to develop and implement comprehensive system of fiscal management, financial accountability, and informative management reporting for social services-related agency with $1 million annual operating budget. Supervise maintenance of fiscal management system; evaluate strengths and weaknesses.

Oversee all cash management, accounting procedures and program administration, including accounts payable, payroll, budgeting, and personnel development. Maintain timely, ongoing communication with Executive Director and Board on policy-related issues, fiscal progress and general administration of organization.

· Implemented written policy procedures and measures to create and increase accounting efficiency and accuracy.

· Developed stringent cash disbursement policies, which saved the company over $15,000 in erroneous vendor claims.

· Created extensive audit trail and tracking system; directed company’s first complete federal audit (OMB A 133).

· Played instrumental role in guiding organization through the 501(c) 3 application process.

· Cultivated vendor relationships and negotiated new contracts, which led to 40% volume discounts on office supplies.

· Conducted expense analysis of healthcare insurance benefits, which resulted in annual cost savings of 50%.

Income Tax Preparer

2001–2002

Instant Tax Service, Washington, DC

Served as tax preparer and advisor for retail income tax preparation company. Developed tax returns and related disclosure materials for clients. Researched tax questions and cross-sold other tax services.

· Counseled clients in tax return preparation, electronic filing and refund options.

· Reduced clients’ state and federal tax liabilities by conducting thorough computerized interviews.

· Reviewed and verified prior year tax returns and verified tax returns for thoroughness and accuracy.

Accounting/Invoice Clerk

2000–2001

Charleston Forge Furniture, Boone, NC

Ensured accuracy and timeliness of invoices for fine furniture manufacturer with nationwide delivery options.

· Generated monthly invoices for demanding delivery department.

Accounting Intern

Spring 2000

Dixon Odom, Greensboro, NC

Selected as an Intern for largest certified public accounting firm in Southeast region with $95 million and presence in 24 cities. Company specializes in accounting, audit, tax and consulting services.

· Analyzed financial statements and prepared corporate, estate, partnership, and individual tax returns.

· Actively engaged in company audits; audits included substantive testing of fixed assets, accounts payable, accounts receivable, and other major expense categories.

· Conducted research of IRS tax laws and codes.

OTHER EXPERIENCE

1992–1999

Held several management positions in the retail, restaurant and hospitality industry. Gained exceptional knowledge in employee development and supervision, customer service and sales training, and inventory and cash management.

Account Resume /CV Sample

2011-08-22T12:45:00.004+05:00

HIGHLIGHTS

Quantitatively-inclined potential economics honors graduate with good speaking and multi-tasking skills. Developed analytical and strategic thinking skills through playing chess. Supported own expenses during university through part-time employment with two organizations. Working knowledge of Microsoft Word, Excel and Eviews.

Courses taken include:

· Linear Algebra	· Ordinary Differential Equations	· Mathematical Economics
· Basic Calculus	· Graph Theory	· Labor Economics
· Advanced Calculus I and II	· Microeconomics I, II and III	· Industrial Organization
· Set Theory	· Macroeconomics I, II and III	· International Economics
· Linear Programming	· Econometrics I	· Income Distribution Analysis

EDUCATION

National University of Singapore

Bachelor of Social Sciences Honors, 2nd Class

May 2004 (Expected)

Major: Economics

Thesis topic: Entrepreneurship and Firm Size

Bachelor of Science

May 2003

Focus: Economics and Mathematics

EXPERIENCE

National Library Board

2002

Cyber-Guide

As cyber-guide, persuaded people to sign up for new library service (elibraryhub). Checked and recorded details of new customers, distributed flyers and explained details of new service to customers. Sent to six branches of National Library in one month to set up booths to get new customer signings.

· Out of seven part-time cyber-guides, achieved highest number (>1000) of new customer signings for new service during 3-day Sitex Exhibition at Expo, attended by at least 10,000 people.

· Praised by customer for quality of service by being able to multi-task efficiently.

· Took initiative to set up booths and conduct checks on equipment before work began.

Singapore Nursing Board

2001

Corporate Support Officer

Processed application forms and entered registration data of all nurses onto Excel spreadsheet. Did filing and collected payment from nurses.

· Gave special attention to customers by personally laminating their nursing identity cards.

· Invited to continue part-time work on weekends for four more months (July-Nov 2001) due to good work performance.

ACTIVITIES

· Member, Strategy Club, St. Andrew's Junior College

· Member, Chess Club, Gan Eng Seng School

AWARDS

· Received Edusave Award in 1994 and 1996 due to academic excellence.

Account Resume /CV Sample

2011-08-22T12:45:00.001+05:00

Qualifications Profile

Top-Performing senior executive with 14 years' experience in property operations and management for residential development and investment/development property markets. Delivered $800 million in revenue/profit growth through innovative hands-on operating leadership and high-profile property management. In-depth knowledge and experience in business planning, management, and implementation, contributing significantly to bottom-line efficiency and profitability. Possesses broad-based management skills, with strong planning, communication, organizational, team building, and decision-making skills.

• Due Diligence	• Lease Negotiations
• Asset Management	• Team Building/Leadership
• Project Development	• Client Relationship Building
• Profit & Loss Management	• Judgement/Problem Solving
• Purchasing Scope Definition	• Anticipating Economic Climates
• Budget Planning & Forecasting	• Diverse Market/Industry Knowledge

Key Achievements

• Established Hunter Street Investments (HSI) direct property development / investment portfolio throughout New York worth over $600 million. • Key driver in development of an organization-wide strategic planning and visionary process. Focused investment business on being a capital player and residential developers of apartments and residential land markets. • Leadership of more than $800 million in property projects, with complete development and management responsibility for over 40 projects. Currently includes $400 million in investment property and $200 million in development projects. • Instrumental in instigating strategic directional papers for current and future development / investment portfolios, enabling HSI to expand internationally into Australia, Germany, and United Kingdom. • Spearheaded strategic process improvements to expand portfolio, successfully increasing HSI's revenue/profit to $600 million. • Outstanding mentor and coach; leading teams to identify new opportunities as well as contracting/developing residential, industrial and commercial properties across New York worth over $600 million. • Established strategic business relationships with brokers and agents for early access to potential investment sites, expanding new and existing business opportunities.

Professional Experience

Hunter Street Investments (HSI), New York, NY	1991 - Present



	2001 - Present
Director
Provides vision and tactical leadership for New York's largest private property investor while managing a staff of over 20. Manages all stages of property development process; P&L management; financial and operational management; directs and oversees property acquisitions; project management; directs half yearly valuations to track development/capital/income growth; researches property trends; develops property investment and development objectives; oversees asset management of investment properties; and business relationship building. • Exceeded company benchmarks for Return on Investment (ROI) through the implementation of market factor influences and strong property management techniques. • Led and negotiated all contract negotiations for property development/investment opportunities throughout New York, including securing under due diligence provisions allowing company to purchase development/investment properties. • Expanded HSI's portfolio nationally and internationally through the design of direct/indirect property portfolios and development investment strategies. • Increased staff morale and performance through the implementation of an employer bonus incentive scheme delivering profits to employees. • Provides strong organizational leadership and active participation in business development by offering tactical direction to enhance business plans. Recommends and coordinates the purchase and sale of development/investment properties to optimize profit. • Led and negotiated strategic business alliances with Banks to finance HSI's development/investment portfolio, further expanding market reach. • Redesigned and streamlined company infrastructure by relocating staff nationally in New Jersey, capitalizing on human resource, operational, and financial competencies in line with company objectives.

	1995 - 2001
Manager of Acquisitions
Negotiated the acquisition of $800 million in development and investment properties as part of HSI's objectives. • Effectively documented business processes and procedures, identifying issues that may represent risk to the business or its clients and providing asset management solutions where necessary.

	1991 - 1994
Property Analyst
Identified expansion and market opportunities through successfully researching property trends.

Girmond & Associates, New York, NY	1989 - 1991
Valuer
• Independently performed valuations and market research on vacant land, development sites, and residential properties throughout New York. • Implemented strong client focus and communication processes, continually building long-term relationships and cementing existing relationships.

Education & Professional Certifications

University of New York, New York	2003
Graduate Diploma Property Investment & Finance

University of New York, New York	1991
Bachelor of Business - Valuation & Land Economy

New York Property Institute, New York	1992
Land Economist


Professional Licence: Real Estate & Business Agents Licence

Speaking Engagements & Articles

Speaking Engagements
Property Council of New York, "Owner - Manager Relation: Best Practice", 2004 Property Council of New York, "Property Investment Trends for 2003", 2004

Newspaper Articles
Property Council of New York, "Personal Style - David Joneson", 2002 The New York, "Softer Trend Seen for City Properties", 2004

Professional Affiliations

New York Property Institute Property Council of New York Securities Institute of New York Urban Development Institute of New York Real Estate Institute of New York (REINY)

Account Resume /CV Sample

2011-08-22T12:44:00.006+05:00

Summary

Over 12 years of experience in banking and finance. Dependable and conscientious recent MBA graduate who is attentive to detail and produces quality work. Ambitious team player who enjoyed increasing responsibility levels during NationsBank/Huntington Bank career. Aggressively sought MBA degree by attending program full time. Special concentration in Management and Quality tracks. Previous entrepreneurial experience as 6 year owner and business manager of small business. Ready and eager to assume management training duties in Finance Department.

Skills And Accomplishments

Analytical and Detail-oriented • Conducted analytical procedures on financial data, spread financial data and tax returns, and calculated financial ratios to determine compliance • Researched media sources such as Wall Street Journal to gather external data on large corporate borrowers Cash Management • Provided service and help for 50 Cash Management Program accounts pertaining to setup, wire transfers, disbursement of funds to accounts Customer Service • Resolved 10-15 customer problems per day due to changing corporate customer requirements and product limitations Trustworthy • Created brand new position as Credit Associate to provide continuity and attention to detail in monitoring loans >$500,000 Credit Policies • Prepared Credit Review Committee meeting minutes and compiled essential reports for senior management Reports • Significantly refined, improved, and regimented reports used by loan officers and senior management to determine when borrowers were out of compliance Accounting • Completed Accounting I and Principles of Banking through American Institute of Banking (AIB) • Mastered Financial Accounting for Managers, Management Accounting and Control (Cost Accounting), Financial Management, and Investments during MBA program New Accounts • Wrote procedures, communicated, and corresponded with new statewide accounts to set up customized account profiles and requirements Team Approach • Developed franchise business plan with MBA program teammates. Led marketing segment of plan, identifying market need, completing segment analysis, and preparing report for actual client Budget & Financial Statements • Grew small business to profitable status and managed operations as Business Manager. Developed annual budget, administered payroll, administered banking, coordinated mailing, did purchasing, and developed advertising and public relations strategies Management • Hired, trained, and managed 4 employees in addition to teaching 20 one-hour classes per week • Managed all aspects of annual and quarterly art shows: secured facility, sold advertising, contracted with artists, and created program Presentations • Earned designation as Competent Toastmaster (CTM) after creating and delivering a number of successful oral presentations Office Management • Coordinated physical move of entire banking department with minimal downtime: directed movers and utilities, developed floor plan and requirements, and notified employees about plans and progress Decision Making • Thoroughly interpreted and made recommendations regarding financial position of borrowers Total Quality Management (TQM) • Completed special concentration TQM track as part of MBA, including Foundations of TQM, Quality Implementation, Operations Management and Quality Enhancement, and Advanced Quality Management Leadership • Voted "Educational Vice President" of Barnett Toastmasters due to strong organizational skills and trustworthiness Problem Solving • Created system for loan officers to monitor financial loan covenants through design and implementation of standard compliance reports Computer Literate • Competent in Microsoft Word and Excel 97, Lotus 1-2-3, Ami Pro, WinFast, WordPerfect. Familiar with Paradox and Word Pro

Performance Review Excerpts

Very meticulous Meets deadlines Makes sound decisions Maintains excellent documentation Easily met the targets Reports are readable and to the point Proactive in obtaining what is needed Able to serve as a resource to credit analysts Very high standards regarding the accuracy of work Does a good job recognizing unclear requirements and obtaining clarification Demonstrated increased confidence in completing assignments that are not always "routine"

Professional Experience

HUNTINGTON BANK (formerly NationsBank), TAMPA, FLORIDA	1984 - 2000
Credit Reporting Analyst, Credit Policy Administration


	2000
Credit Reporting Analyst, Credit Policy Administration


	1989 - 1999
Account Coordinator, Corporate Cash Management


	1987 - 1989
Administrative Assistant to Senior Vice President and Branch Manager


MAJESTIC ART GALLERY, BRANDON, FLORIDA	1980 - 1986
Founder, Co-owner and Business Manager

Education

UNIVERSITY OF TAMPA, TAMPA, FLORIDA
M.B.A.

UNIVERSITY OF SOUTH FLORIDA, TAMPA, FLORIDA
B.A.

CONNECTICUT COLLEGE, NEW LONDON, CONNECTICUT
2 YEARS

SPRINGFIELD HIGH SCHOOL, SPRINGFIELD, DELAWARE
HIGH SCHOOL

Account Resume /CV Sample

2011-08-22T12:44:00.003+05:00

QUALIFICATION PROFILE

· Seasoned professional with expertise in risk management, credit analysis, credit management, financial management, investment management, strategic planning, and tax planning.

· Comprehensive background in all areas of quantitative and qualitative analysis.

· Skilled in identifying and reducing areas of risk exposure.

· Experienced with risk assessment including domestic and international transactions, sales, distribution, financing, and investments.

· Proven ability to maximize revenue potential through exceptional portfolio management abilities.

· Cultivating relationships with high net worth clients.

PROFESSIONAL EXPERIENCE

Nichimen America Inc., New York, NY

1989-Present

Credit Analyst

Perform credit analysis at the North American headquarters for this leading Japanese general trading company. Analyze the risks and credit worthiness of accounts with moderate to high exposure. Recommend specific terms and conditions assigning dollar credit limits and risk ratings. Evaluate and report to senior management special issues related to account risk, industry risk, and country risk. Interface with the sales departments to provide value added information for the accomplishment of their business goals. Follow delinquent accounts and implement the appropriate steps for collection. Arrange Uniform Commercial Code filings for secured transactions. Negotiated with credit-rating organizations to improve company’s credit ratings.

· Appointed as Corporate Customs Compliance Coordinator to coordinate strategy and preparation of internal documentation with outside legal counsel for U.S. Customs compliance.

· Prepared balance sheet and income statement analysis, ratio trend analysis, business and industry risk analysis, management assessment, and cash flow analysis.

· Monitored on-going credit worthiness of established credit limits and advise actions to reduce risk for marginal accounts.

Dun & Bradstreet Corporation, New York, NY

1981-1989

Credit Manager

Formulated and discussed with clients personal credit opinions on accounts involving significant dollar amounts. Assessed companies through ratio, trend and payment analysis. Compiled and updated information in the Credit Clearing House database. Acted as liaison between the sales department and the client.

· Represented the company at trade meetings to discuss problem accounts and provided recommendations.

· Assigned and communicated credit recommendations and ratings.

EDUCATION

Bachelor of Science, Economics, Minor in Marketing

City University of New York at Staten Island

PROFESSIONAL ASSOCIATIONS

National Metal Importers Credit Group

Account Resume /CV Sample

2011-08-22T12:44:00.000+05:00

QUALIFICATION PROFILE

· Accomplished Banking Professional with experience in cash management, financial analysis, financial reporting, marketing, and business administration.

· Instrumental in increasing customer retention and customer satisfaction levels within highly competitive markets.

· Streamlining banking processes and increasing productivity levels.

· Proven success formulating and presenting research projects to the Board of Directors.

· Led business development and market share expansion efforts within multimillion-dollar financial institutions.

PROFESSIONAL BACKGROUND

First Community Bank

2001-Present

CREDIT ANALYST

2002-Present

Managed all aspects of credit analysis on a daily basis. Interacted with loan officers concerning client financial ability. Handled research initiatives in business development, strategic planning, and marketing.

· Played a key role in analyzing financial statements, tax returns, and credit reports for clients.

· Provided exceptional level of support concerning banking initiatives, which enabled management to make sound business decisions.

· Developed and reviewed financial reports for management.

TELLER

2001-2002

Participated in banking activities involving deposits, withdrawals, and collections. Assisted Vice President and Teller Supervisor in daily job responsibilities. Handled customer service initiatives.

· Gained experience in diverse areas of loan management and loan processing.

· Contributed to the increase of customer retention levels within saturated markets.

Convenient Check Cashing

2000-2001

ASSISTANT MANAGER

Collaborated on the management of daily operations. Controlled check cashing, deposit, money order, and loan processing responsibilities.

· Provided high level of customer service to all customers, which resulted in increased customer satisfaction levels.

NavyArmy Credit Union

1999-2000

TELLER

Communicated with credit union customers regularly. Provided high level of customer service for all banking transactions. Supported clients in all banking transactions. Balanced cash drawers on a daily basis. Researched and resolved banking issues in a timely manner.

· Streamlined daily banking processes and increased operational efficiency levels.

· Played an integral role in managing business administration functions including drafting documents, fielding customer phone calls, and filing banking documents.

First Commerce Bank

1998-1999

TELLER

Processed deposits and cashed checks for diverse clientele. Researched and resolved account discrepancies. Augmented customer account information as needed. Assisted in all clerical responsibilities within the bank.

· Managed business administration and banking functions successfully.

· Contributed to increases in customer satisfaction levels through customer service excellence.

EDUCATION

Bachelor of Business Administration, Finance (1998)

Texas A&M University – Corpus Christi, TX

Account Resume /CV Sample

2011-08-22T12:43:00.005+05:00

Summary

Finance Professional with 17 years experience in budget, cost and accounting analysis, reporting, and strategic planning in corporate positions. Expertise in strengthening internal controls to improve forecasting, investments, financial reporting, cost accounting, and overall performance of billion dollar operations. Articulate written and oral communicator who leads by modeling quality performance and enthusiasm. Trained and experienced with MS Word, Excel and Access.

Expertise:

• Budget Models	• Forecasting
• Capital, Fixed and Variable Budgets	• Budget/Forecast Variances
• Capital Expenditures/Requests	• Expenditure Projections
• Financial Data/Graph Analysis	• Lease Tracking
• Work Comp Tracking	• Staff Models, Policies & Programs
• Maintenance Contracts	• Credit Card and Bank Fee Budgets/Spending

Career Highlights

Jaybird Corporation, St. Paul, MN	1985 - Present

Selected Leadership and Successes • Participated as team member researching fiscal soundness of company's outsourcing of Order/Payment Processing data entry to Mexico to save labor expenses. Data showed that increased costs due to poor-quality work (increased return staffing/processing and postage expenses) exceeded labor savings from outsourcing. Senior management brought data entry back in-house, saving +$1 million. • Managed the Order Processing Postage budget of $1.8 million. • Led team that created an Attendance Policy for office operations/staff. New policy fostered flexibility in scheduling, and remains in place. • Designed and implemented Excel-based staffing models, balancing cost efficiency with adequate ratio. • Coordinated the Employee Recognition program, fostering staff empowerment and value. • Coordinated and led ongoing in-house classroom training for 5-10 data entry operators on Order and Payment Processing protocol, policies and standards. Continued to access and document individual performances. • Exceeded corporate standards (120% over 70%) for personal data entry performance.

Jaybird Corporation, St. Paul, MN	1997 - Present
Cost Administration Analyst: Office Operations
Manage budget/accounting/cost aspects of order and payment processing departments, and supervise administrative support staff. Oversee budgets, forecasting, and all data analysis related to costs and accounting. Maintain communication with the executive management team on all relevant fiscal information.

Jaybird Corporation, St. Paul, MN	1990 - 1997
Supervisor: Order & Payment Processing: Order & Payment Processing


Jaybird Corporation, St. Paul, MN	1985 - 1990
Training Coordinator/ Data Entry Operator: Order & Payment Processing

Education

UNIVERSITY, St. Paul, MN	1989
Bachelor of Arts, Finance
Investment Club leadership roles: • Public Relations Representative: Promoted club through marketing and public speaking. Recruited members. Fundraising: Coordinated funding activities. Investments: Researched investment opportunities.

Account Resume /CV Sample

2011-08-22T12:43:00.002+05:00

Summary

• Designed and effected numerous live implementations completed on time and on budget. • Strong analytical and troubleshooting skills, quickly assessing situations and providing solutions. • Expertise in systems implementations, cost analysis and process improvements. • Track record of progressive responsibilities and promotions.

Education

Indiana Wesleyan University, Marion, IN	1998
Masters, Business Administration

Hanover College, Hanover, IN
Bachelor of Arts, Business Administration, Minor: Computer Science, Economics

Professional Experience

Reed and Associates	1993 - Present



Reed and Associates	1995 - 1998
Cost Accounting Manager
• Supervised Cost Accounting staff. • Performed all cost accounting functions, including profit & loss, standard cost development for profit plan, perpetual inventory, and general ledger account. • Collaborated on implementation project team. • Analyzed reserve accounts for inventory. • Contributed to success of new product development team. • Oversaw and reviewed all proposed new products and engineering system changes.

Reed and Associates	1994 - 1995
Cost Analyst/Sales Forecaster
• Effectively managed daily activities of Cost Accountants. • Formulated accurate sales projections for 3- and 6-month periods. • Interpreted sales projection data for manufacturing and material planning purposes. • Implemented Inventory Management System, providing training for all users. • Created product standards for newly acquired company.

Reed and Associates	1993 - 1994
Cost Accountant
• Effectively priced all products; entered into Standard Cost System. • Evaluated and analyzed labor and material variances. • Audited physical inventory and provided cost analysis of engineering changes and updates. • Monitored inventories of finished goods and raw materials, correcting discrepancies and changes.

Lincoln, Beale & Frank	1992 - 1993
Assistant Business Manager
• Oversaw and evaluated operations, purchasing, and inventory movements of 5 facilities. • Drafted and evaluated all proposed capital projects. • Produced quarterly and yearly budget proposals.

Manning and Associates	1983 - 1992



Manning and Associates	1990 - 1992
Senior Cost Accountant/ Accounts Payable Supervisor
• Managed the daily activities of AP group. • Created accurate standard direct costs for finished goods and raw materials. • Directed and approved monthly closeout for direct costs. • Drafted and prepared annual budget, including detailed standard costs.

Manning and Associates	1987 - 1990
Associate Accountant
• Documented and analyzed all tooling costs from manufacturing plant. • Oversaw and updated Employee Accounts Receivable. • Performed monthly closeout for inter-plant and Purchase for Resale accounts. • Developed annual budget and long-term projections for capital and depreciation. • Ensured proper backup of all accounts payable and payroll systems.

Manning and Associates	1983 - 1987
Material Control
• Collaborated to establish and set up 2 new warehouses. • Updated and maintained computerized inventory records. • Oversaw and expedited order processing. • Ensured shipping requirements and proper administrative processes were completed. • Accurately prepared bills of ladings and export paperwork. • Teamed with programmers to expand inventory system, testing new implementation for accuracy and efficiency.

Certifications

JD Edwards Professional Certification Product Cost and Manufacturing Accounting Inventory Management

Associations

APICS

Computer Skills

•	Proficient in MS Office with Visio, Quicken, QuickBooks

Account Resume /CV Sample

2011-08-22T12:42:00.004+05:00

Qualifications Profile

• Certified Public Accountant with management experience in public and private accounting. • Comprehensive knowledge of financial statement preparation and analysis. • Expert knowledge of individual and corporate tax law at Federal and State level. • Proficient in applying GAAP principles to auditing engagements and management reports.

Professional Experience

Doyle and Associates, New Haven, CT	1997 - Present
Controller
Maintained general ledger in all aspects including month-end closing, analysis of general ledger accounts, and month-end accruals. Prepared and filed S-Corporation returns including 1120S and CT-1120S on a yearly basis. Prepared and filed CT Sales and Use Tax return on a monthly basis. Prepared and filed payroll tax returns including 940, 941, CT-941, and UC-5A. Developed cash flow projection report for corporate funds. • Increased profit margin by 8% by streamlining office personnel. • Implemented and evaluated Safety Committee in compliance with state regulations. • Designed employee benefits package including health insurance, life insurance, and long-term disability.

Zane Company, Cheshire, CT	1995 - 1997
Assistant Controller
Assisted controller in month-end and year-end closing functions. Prepared adjusting journal entries. Prepared and analyzed numerous bank reconciliations on a monthly basis. Managed employee health insurance benefits and property/casualty insurance issues. Documented all aspects of workmen's compensation claims. • Designed daily cash flow report summarizing inflows and outflows to numerous bank accounts. • Formulated and graphed monthly and quarterly sales analysis spreadsheets. • Created and presented monthly/quarterly expense analysis spreadsheets to management.

Lincoln and Beale, CPA's, Clinton, CT	1992 - 1995
Staff Accountant
Prepared personal tax returns including 1040 and CT-1040 on a daily basis. Prepared payroll tax returns including 940, 941, CT-941, and UC-5A. Keyed and reviewed personal and business tax returns. Prepared trial balance and year-end adjusting entries for numerous clients. • Established company-wide system for copying and collating personal and business tax returns. • Implemented company-wide filing system for cash receipts and cash disbursements. • Generated revenue increase of 12% due to regional promotion of tax planning.

Certification

Certified Public Accountant, State of Connecticut (1992)

Professional Affiliations

American Institute of Certified Public Accountants-AICPA (1992-Present) , Connecticut Society of Certified Public Accountants-CSCPA (1992-Present)

Education

University of Connecticut, Stoors, CT
M.S., Business Administration

University of Connecticut, Stoors, CT
B.S., Accounting

Account Resume /CV Sample

2011-08-22T12:42:00.001+05:00

Summary

Management professional with unique experience applying organizational development, leadership training, and communications skills to improve productivity, increase efficiency, enhance quality, and strengthen financial results. More than twenty-five years in managerial and leadership roles. Combine strong analysis, organization, planning, and consensus building abilities with effective problem resolution, negotiation, and relationship management skills. Specifically skilled in diverse management in private enterprise corporations with particular emphasis on administration and development of business potential.

Proven talent in hands-on training. Strong research and analytical abilities. Excellent team building and interpersonal skills; work effectively with individuals on all levels. Extremely successful in facilitating cooperative relationships among employees and management.

Core competencies include:

• Operations and Financial Analysis	• Business / Enterprise Turnarounds
• Leadership Development	• Efficiency Management and Appraisal
• Customer Retention Strategies	• Policy and Procedures Development
• Relationship and Team Building	• Credit Management
• Training and Mentoring	• Financial Statement Generation
• Time Management Training	• Conflict Resolution

Major Projects and Accomplishments

• Identified need for company-wide training, development, and proper personnel placement. Persuaded executive management to support initiative and implemented changes. • Surveyed current performance evaluation systems and investigated effective methodologies. • Provided organizational structure, assigning staff to proper skill levels and pay bands. Outlined key product, process, and people core competencies in order to set performance goals and achieve company objectives. • Established corporate policies and procedures for general accounting, financial reporting, cash management, payroll and year-end analysis. Implemented flexibility required to meet the needs of corporations.

Professional Experience

Helix Repair Service, Inc., Dallas, Texas	1997 - Present
CAO/CONTROLLER
Provided senior financial management for oilfield industry valve remanufacture and repair corporation. • Evaluated financial conditions and initiated on-going communications and negotiations with bank officers, private lenders, and vendors to keep the corporation in operation, avoiding foreclosure and bankruptcy proceedings. • Assessed and restructured administrative, personnel and marketing procedures. • Dismissed unqualified personnel and unqualified accounting staff; set up and customized a professional accounting program; brought in and trained qualified personnel; retained a qualified accounting firm and worked with accountant in getting past tax returns amended. • Brought the corporation onto more solid financial ground, re-establishing open credit accounts with vendors. • Recommended restructuring and downsizing of corporation due to long-term market conditions. • Developed budget and business plan for restructured entity.

Octagon Industries, Galveston, Texas	1995 - 1997
CAO / CONTROLLER
Directed financial management for restaurant corporation with 2 large restaurants, a central kitchen/warehousing facility, and a satellite kitchen facility. • Evaluated financial, administrative, personnel, office, and operational procedures and conditions. • Restructured organizational chart, shifting management and supervisory personnel into positions better suited for their abilities and personally trained when necessary. • Dismissed unqualified accounting staff; set up and customized a professional accounting program; brought in and trained new personnel; put financial records in proper order according to GAAP guidelines and retained a qualified accounting firm. • Recommended and assisted in restructure of corporation when marketing research data bore out historical evidence that the larger restaurant was not in a supportive market area, establishing an appropriate retail business in its physical plant.

Zane Group, Houston, Texas	1993 - 1995
Proprietor / CEO
Founded and managed a commercial wholesale catering business. • Created and marketed products for restaurants. • Sold company assets to Octagon Industries.

Lincoln, Beale, & Frank, Houston, Texas	1990 - 1993
Partner / CAO
Managed landscape architecture design and site planning company. • Established and developed the firm with original partners, overseeing all aspects of administration including office, financial and personnel. • Notable projects include Houston Moon Walk, Audubon Zoo, Crockett Square Mall, and San Jacinto State Park.

Goldman and Frank, Aspen, CO	1987 - 1990
Consultant
• Established the Reservations Department for ski resort complex. • Developed and marketed competitive vacation packages, negotiating with travel agencies, hotels, condominium owners, etc. • Selected and trained management and support personnel in public relations and operational procedures. • Assisted the Personnel Director in screening, interviewing, selection, placement, and administration of nearly 300 seasonal resort employees. • Established operations and personnel policies and procedures and co-authored the Aspen Ski Resort Employee Handbook.

Sample CV ,

2011-08-22T12:41:00.006+05:00

Summary

Accounting and business professional with broad experience in all aspects of accounting and financial management. Demonstrated hands-on management style in the development and implementation of strategic plans to ensure company growth. Solid planning and organizational skills in coordinating all aspects of each project from inception through completion. Well disciplined with proven ability to manage multiple assignments efficiently under extreme pressure while meeting tight deadline schedules. Ascertain needs and goals, streamline existing operations, turn around unprofitable functions, envision new concepts and future trends, and follow through with development, direction, and accomplishment. Effectively communicate direction, commit people to action, and convey complex information in easily understood formats.

Comprehensive experience in:

• Organizational Re-Engineering	• Financial Leadership
• Banking and Investor Relations	• Cash Management
• Financial Management / Analysis	• Multi-Site P&L Management
• Reporting / Documentation	• Planning / Scheduling
• Business Analysis	• Hardware and Software Systems
• Budget Preparation	• Human Resource Management

Work History

Maxwell Management Group, Omaha, NE	2001 - Present
BANKRUPTCY CONSULTANT
• Analyze financial statements and company operations experiencing financial difficulties and formulate recommendations to management.

Ferndale Inn, Omaha, NE	1985 - 2001
General Manager / Controller
• Maintained overall authority for the financial operation of this 67-room hotel with 35 employees, including a full service restaurant and lounge. Performed budget preparation and administration, audit, taxation, accounting, monthly closing of books of record, account reconciliation, and journal entry adjustments. Prepared monthly, quarterly, and annual reports summarizing and forecasting company business activities and financial position in areas of income, expenses, and earnings based on past, present, and expected operations. Developed financial statements, analyzed business trends and daily operating costs. • Directed day-to-day operations including strategic business and market planning, sales, and advertising and marketing plans. • Supervised, directed, and supported a staff of 35 responsible for accounting, contract administration, purchasing, management, housekeeping, maintenance and secretarial support. • Maintained and updated personnel files including wage and salary information, performance reviews, employment regulation compliance, payroll processing, and employee benefit program administration. • Implemented administrative infrastructure to support company-wide growth from ground up to sales of $1.5 million at time of sale.

World Management Corporation, Omaha, NE	1982 - 1985
Controller
• Prepared and analyzed financial statements for multi-site company with sales in excess of $20 million. Managed accounts payable, accounts receivable, general ledger, billing, credit and collection, monthly and year-end financials, and supervised payroll for 80+ personnel. Directed a staff of five. • Coordinated business fund transfers, cash receipts, disbursements and monthly account reconciliation. • Instrumental in reversing Pallet Plant losses of $8,000 per month to profit of $8,000 per month. • Reduced office staff by 3 and maintained productivity.

Education

Omaha University, Omaha, NE
B.S., Accounting, Minor: Mathematics

2011-08-22T12:41:00.002+05:00

Profile

Graduate of an MBA program with an emphasis on accounting and international business with 5 years of tax experience and 2 years in finance and accounting. Provided executive leadership while managing all financial activities of a multi-million dollar corporation. Expertise includes developing capital budgets, forecasting, analyzing cash flow, analyzing jobs and product costs, reducing expenses, negotiating equipment leases, preparing financial statements, and managing inventory. Prepared a company for acquisition.

Experience

Electronic Publishing, Inc., Dallas, Texas	1999 - Present
Controller
Manage all accounting and financial services for a $6 million CD and DVD manufacturer, maintaining profit and loss responsibility. Interact internally with company president, production managers, information technology managers, technical staff, sales manager, and sales team. Maintain additional responsibility for facilitating the manufacturing process, including process flow, scheduling, and personnel issues. Communicate externally with vendors, clients, and financing companies to negotiate terms on receivables and payables. • Participated on the executive team from start-up, including development of the mission statement, vision statement, business plan, capital budgeting analysis, financial statements, and policies and procedures for accounting, finance, and manufacturing processes. • Created and implemented an automated system that tracks business processes from throughout the entire manufacturing cycle. • Negotiated a 10% to 15% reduction in vendor pricing and terms. • Significantly improved customer satisfaction by providing internal controls for meeting time sensitive deadlines and decreasing time for problem resolution. • Researched and developed relationships with potential buyers, providing financial information relative to due diligence and valuation of the business throughout a six-month time frame to sell the business in July 2001. • Consulted with new owners during a short-term transition period.

Deloitte & Touche, Dallas, Texas	1999 - 1999
Senior Associate
Worked within the International Assignment Solutions Division, managing global tax consulting projects and compliance work for expatriates. Major corporate accounts included Shell Oil Company, Alcatel, Coca-Cola, Kellogg, Ericsson, Ford, and HEB. Interacted with high net worth individuals such as company presidents, vice presidents, chief executive officers, chief financial officers, and senior engineers. • Received "train the trainer" instruction on Exclaim, an electronic project files database and trained both the Dallas and Denver offices • Created a 90% paperless work environment and eliminated all shipping costs for the transfer of paper files between offices.

Ernst & Young, Naples, Florida	1996 - 1998
Knowledge Developer
Researched, designed, maintained, and enhanced Ernst & Young's STAR for Windows income tax products. Utilized knowledge of tax support and preparation of expatriate tax returns to provide development support during a conversion from MS-DOS to Windows environment and implementation of the STAR for Windows software application. Traveled across the U.S. and lived in Toronto, Canada for six months to implement and train employees on this program. Prepared tax returns.

Computer Linguistics, Houston, Texas	1994 - 1996
Tax Software Developer
Researched, designed, maintained, and enhanced TaxRight income tax products within both MS-DOS and Windows environments. Provided support to clients. Attended conferences to participate in roundtable discussions and to learn about new products in this industry.

Computer Skills

Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook), STAR, TaxRight, MAS 90, and Visual Basic.

Education

University of Texas at Dallas	1995
Master of Business Administration
Specialization in Accounting and International Business

University of Texas at Austin	1991
Bachelor of Business Administration in Accounting
Raised funds for nonprofit organizations through the Hong Kong Student Association.

Controller resume sample

2011-08-22T12:40:00.002+05:00

Controller

Profile

Twenty years experience as a Certified Public Accountant with management experience in public and private accounting. Comprehensive knowledge of financial statement preparation and analysis. Expert knowledge of individual and corporate tax law at Federal and State level. Proficient in applying GAAP principles to auditing engagements and management reports. Master of Business Administration, Finance and Accounting.

Skills Summary

· Financial Statements	· Journal Entries	· Accounts Payable/Receivable
· Tax Reports	· Business Operations	· Bank Reconciliation
· Cost Accounting	· Inventory Accounting	· Accounts Receivable
· Quicken	· ACCPAC	· MS Excel

Professional Experience

Arrowhead Industries, Tucson, AZ

1993 - Present

Controller

Maintained all aspects of general ledger including month-end closing and accruals and analysis of general ledger accounts. Prepared and filed S-Corporation returns including 1120S and CT-1120S annually. Prepared and filed CT Sales and Use Tax return on a monthly basis. Prepared and filed payroll tax returns.

§ Designed daily cash flow report summarizing inflows and outflows to numerous bank accounts resulting in 5% savings in cost of funds.

§ Created and presented monthly/quarterly expense analysis spreadsheets to inform management of opportunities to decrease expenses.

§ Formulated and graphed monthly and quarterly sales analysis spreadsheets to re-focus sales activity and achieve a 12% gain in sales.

§ Designed and negotiated comprehensive employee benefits package, including health insurance, life insurance, and long-term disability, to realize significant cost savings.

§ Assessed office efficiency and streamlined duties to increase productivity and profit margin.

J.R. Burbery’s, Flagstaff, AZ

1988 - 1993

Senior Accountant

Performed month-end and year-end closing functions. Prepared adjusting journal entries. Analyzed numerous monthly bank reconciliations. Documented all aspects of workmen’s compensation claims. Prepared trial balance and year-end adjusting entries.

§ Established company-wide system for copying and collating personal and business tax returns to improve filing efficiency.

§ Implemented company-wide filing system for cash receipts and cash disbursements, addressing a previous concern voiced by external auditors.

§ Generated revenue increase of 12% due to regional promotion of tax planning.

§ Introduced a more efficient accounting software program.

§ Created procedures to ensure no overage or shortage in sales.

Desert Products, Inc., Flagstaff, AR

1985 - 1988

AP/AR Manager

Managed all aspects of Accounts Payable and Receivable. Trained office personnel to follow standard accounting practices.

§ Organized, restructured, and implemented new Accounts Payable system to transform manual system to computerized format.

§ Trained staff on Chart of Accounts, Accounts Payable, and Payroll to maintain consistently accurate accounting of funds.

§ Received recognition from company president for outstanding performance and attention to detail.

First Financial, Inc, Flagstaff, AR

1983 - 1985

Financial Analyst

Supported management team through analysis of real estate and loan operations. Facilitated monthly loan reporting packages. Projected real estate cash flows.

§ Assessed profitability through analysis of financial statements and ratios.

§ Performed waterfall and cash flow modeling of loans to inform management of trends.

§ Valued portfolios, loans and real estate to ensure consistent asset allocations.

§ Monitored performance and projections for real estate assets to forecast undesirable fluctuations in asset valuation.

Moehle and Smyth, Flagstaff, AR

1982 - 1983

Bookkeeper

Performed full charge bookkeeping and account management, assembled documentation for year-end audits, and responded to auditors’ inquiries.

§ Examined and analyzed journal and ledger entries, bank statements, inventories, expenditures and other accounting and financial records to ensure financial recording accuracy and compliance with the GAAP and CICA Handbook.

§ Reorganized office and accounting processes to improve efficiency and boost productivity.

§ Established a routine customer follow-up system to encourage regular on-time payments and assure continued cash flows. Achieved increased payment frequency from 97% of accounts.

Education

Master of Business Administration (Finance and Accounting), 1985

City University, Tucson, AZ

Bachelor of Science, Accounting, 1982

City University, Tucson, AZ

Certification

Certified Public Accountant, State of Arizona (1992)

Professional Affiliations and Awards

§ American Institute of Certified Public Accountants-AICPA

§ Arizona Society of Certified Public Accountants-ASCPA

§ Business Person of the Year, Tucson Chamber of Commerce

§ Certificate in Neighborhood Leadership Initiative

§ Outstanding Academic Award

Collections & Credit Manager

2011-08-22T12:39:00.005+05:00

PROFILE

Collections & Credit Manager

· With more than 16 years experience working with business and consumer accounts.

· Proven track record reducing delinquencies and bad debt, maximizing recovery, improving quality assurance, hiring better qualified candidates, improving training and staff development, increasing morale, and decreasing turnover.

· Strategic thinker who has successfully managed several startup operations and served as a turnaround expert to improve productivity.

· Computer skills include Microsoft Office (Word, Excel, PowerPoint, Outlook) Microsoft Project, Siebel, Genesis.

Areas of Expertise:

· Recruiting and Hiring Staff

· Training and Staff Development

· Motivating through Incentives / Contests

· Scheduling Staff

· Performance Evaluations

· Determining Deposits Based on Credit

· Evaluating Out of Territory Customers

· Evaluating New Account Credit Risks

· Managing Approval Activities

· Approving All Exceptions

· Real Time Credit Scoring

· Quality Control

· Call Monitoring

· Monthly and Quarterly Forecasting

· Budgeting and Controlling Expenses

EXPERIENCE

RELIANT ENERGY – Houston, Texas

2001 to 2004

Collections Manager (2003 to 2004)

Promoted to manage outbound and inbound collections for a business services center with 1.6 million accounts and $250 million in business and consumer receivables. Supervised 4 supervisors and 65 representatives. Managed relationships with two primary collection agencies, while developing a third. Reported to the vice president of credit and collections. Communicated with managers in sales and marketing, billing, legal, regulatory, and customer service call centers.

· Improved efficiency and productivity by developing and implementing a collection training program.

Credit Manager of Business Services (2001 to 2003)

Participated on a team that established business services credit and collections department to transition company in response to deregulation in Texas. Managed $85 million in receivables in business services credit and collections.

· Hired 50 to 60 employees and handled conversion of staff from Houston Lighting & Power (HL&P).

· Personally brought 15 to 20 qualified employees over from Cingular Wireless who had predictive dialer experience and higher skills levels.

· Worked with vice president of credit to write and implement credit and collection policies for business services in accordance with company’s objectives and PUC guidelines and regulations.

· Brought delinquency down from 30% to 40% to 5% when converting over from HL&P.

· Implemented a quality assurance program with voice and data monitoring scoring to recognize strengths and areas for improvement (system required supervisor to monitor 5 to 10 calls a week per representative).

CINGULAR WIRELESS – Houston, Texas

1992 to 2001

Manager of Collection Services (1997 to 2001)

Coordinated and directed all collection operations, meeting bad debt expense and recovery. Reported to the director of collection services.

· Grew area from 10 collectors to 60 to handle an increase from $20 million to $80 million in receivables and 200,000 to over 700,000 customers.

· Implemented usage of a predictive dialer system.

· Improved cash flow to collections and reduced bad debt by implementing a new collections system to monitor receivables.

· Completed every month at $1 million to $1.5 million under budget for bad debt, under 2% of all receivables.

· Lowered bad debt expense by millions of dollar by implementing a fraud detection system, which allowed monitoring of real time usage and unusual patterns in usage.

· Decreased turnover significantly.

Collection Services Supervisor (1992 to 1997)

Managed $50 million in annual collections and supervised 22 collectors responsible for canceled accounts no longer active yet prior to turnover to outside collection agencies.

· Averaged 17% for outside recovery, which was 130% of goal.

· Achieved as high as 104% of plan for collection of prior month’s billing.

· Served as system administrator for Digital’s Mosaix Predictive Dialing System.

CITICORP NATIONAL SERVICES, INC. – Houston and Dallas, Texas

1988 to 1991

Collection Supervisor – Indirect Automobile Division

Managed all collection activities from 15,000 accounts with an $85 million net balance. Supervised 8 collectors and administrative support staff.

· Hired originally as a supervisor in the Dallas office and moved to Houston when company relocated.

· Reduced average daily delinquency from 13% down to 6% in 3 months after Citicorp inherited new accounts from Citbank-Florida.

· Decreased repossession rate from 6% to less than 3%.

ADDITIONAL EXPERIENCE:

J.C. PENNY COMPANY, INC.

Collection Supervisor / New Accounts Manager / Authorization Supervisor

EDUCATION

UNIVERSITY OF TEXAS AT ARLINGTON – Arlington, Texas

1980

Bachelor of Science in Social Work

Training:

· Xcellence: Critical Skills in Supervision

· Bill Arnold Collections

· Focused Interviewing

· Business Ethics

· Kepner Tregoe Project Manager

· NACM Credit / Collections Professional’s Training

· Dun & Bradstreet Business Collections

· Excel / Windows / Word / Microsoft Project

cashier resume

2011-08-22T12:39:00.002+05:00

Objective

Seeking Teller position with growth-oriented company offering opportunity for advancement and professional development, requiring extensive experience in banking and financial services and management experience.

Accomplishments

•	A high-energy, enthusiastic and dependable individual who excels in challenging and competitive environments.
•	Met and exceeded quotas and accomplished delegated objectives.
•	Successful track record of with high responsibility positions.
•	Fast learner; quickly incorporate and implement new procedures
•	A solid work ethic in delivering high-quality service to customers. A solid work ethic in delivering high-quality service to customers.

Relevant Skills

•	Computer: Proficient in Windows Software, WordPerfect, Excel, Microsoft Word, Dos, Data Entry, and Internet
•	Excellent Customer service skills

Summary of Qualifications

•	Effective planning and organizational skills.
•	Skilled in all aspects of cash handling, issuing money orders, cashing checks, cross-selling banking products and services, and related duties.
•	Well-developed communication skills demonstrated through extensive customer service, answering multi-line phones, preparing reports and paperwork, and positive interaction with individuals at all levels.
•	Expertise in business administration, record keeping, planning, policies, procedures, researching, scheduling, and related responsibilities to ensure productive operations.
•	Work well independently and as part of a team.

Employment History

The Royal Omni Hotel, New Orleans, LA	2003 - Present
Cashier
Cash handling, customer service, balance drawer, petty cash, and place orders for inventory. Manager in training: such duties involve opening and closing the registers, approving overrides, assisting in the training of new cashiers, monitoring cash limits, making supervisory decisions, scheduling lunch breaks, and ensuring quality customer service at all times.

A.S.I Federal Credit Union, Gretna, LA	2002 - 2003
Teller
Responsible for cash/checking deposits, processing loan payments, opening accounts, getting direct deposits accounts activate atm/debit cards

Hibernia National Bank, New Orleans, LA	2000 - 2002
Teller
Teller duties consist of maintaining proper cash limits, cashing checks, accepting deposits, issuing cashier's checks, money orders, and traveler's checks, cash advances, wire transfers, transfer of funds, and paying / receiving large amounts of currency / coin.

Education

Community Independent Linving Systems (Vocational Tech), New Orleans	1998
Certificate, Office Occupation

Account Resume /CV Sample

2011-08-22T12:38:00.005+05:00

Profile

Professional with more than 15 years experience in a management capacity within the banking industry, including branch management and IT technical support. Management experience includes total profit and loss responsibility, budget preparation, controlling expenditures, increasing sales, improving team performance, all activities of personnel supervision and management, insuring compliance with policies and established practices, interpreting regulations, developing excellent customer rapport, resolving problems, and project management activities.

Experience

Houston City Bank, Houston, Texas	1998 - 1999
Assistant Vice President - Branch Manager
Managed all operations and maintained total profit and loss responsibility for a new branch office in the Montrose / Museum District. Supervised up to seven employees. • Hired specifically for the start-up of these operations. • Grew the business from zero to over $8 million in eight months for deposit base. • Established individual and branch goals: achieved 110% of plan at $1.6 million the first quarter. • Averaged 130% of goal for sales ratio each quarter. • Created a highly cohesive working environment by introducing interactive staff meetings where each employee was responsible for conducting a five to ten minute presentation on branch products in conjunction with a written report. • Planned the interior design of the entire branch. • Established a rotating art museum in the lobby to display work of local artists, and worked to accommodate different customers' tastes.

Morgan Bank of Texas, Austin, Texas	1997 - 1998
MIS / Data Warehouse - Retail Marketing
Provided technical support to the MIS / Data Warehouse. • Piloted the first advertising and outreach program for a particular segment of the community. Managed a $50,000 annual budget for the outreach program, participated in community and business activities, and managed a $10,000 annual budget for advertising.

Morgan Bank of Texas, Austin, Texas	1995 - 1997
Branch Support - Retail Delivery
Supported front-end software processes for 120 branches and several thousand end-users. • Automated and updated bank programs to reflect new account services, as well as branch openings and closings. • Managed the set-up of all computer systems, peripherals, and furniture for eight new branch openings. • Initiated and developed written procedures for establishing computer systems and related equipment.

Morgan Bank of Texas, Austin, Texas	1987 - 1995
Project Manager / Technology Services Officer
Served as a project manager and supervised a conversion to an online system that resulted in a paperless society. Supervised three areas: Mantis (software package for report distribution), RDOL (online database for customer use), and Production Control (work process analysis including recovery of lost reports and customer requests). Supervised, coordinated, and directed operations in moving new and existing applications from test to production environments. Involved heavy emphasis on customer relations. • Chaired the Process Improvement Committee responsible for cost reduction and technology updates. • Created an online database that allowed customers to review requests. • Documented and streamlined all functions to allow for reduction in errors. • Designed an online system through Paradox that allowed the customer to view report distribution. • Conducted 20 classes for up to 400 participants, providing training on optical online system. • Assigned as bank representative on the Quality Circle Committee, a community organization.

Morgan Bank of Texas, Austin, Texas	1981 - 1987
Supervisor / Manager
Coordinated and directed the activities of up to five departments, including data entry, computer operations, check / sort operations, customer balancing, and distribution. Supervised approximately 15 employees.

First Union Bank, Kensey, Pennsylvania	1981 - 1981
Customer Service Representative


First Northern Bank, Wellingford, Pennsylvania	1979 - 1980
Clerk

Education

AUSTIN COMMUNITY COLLEGE, Austin, Texas	1985
Completed coursework in Business Administration and Computer Science

LUZERNE COUNTY COMMUNTY COLLEGE, Nanticoke, Pennsylvania	1981
Completed coursework in Principles of Bank Operations and Psychology

Account Resume /CV Sample

2011-08-22T12:38:00.002+05:00

Summary

BOOKKEEPER • ACCOUNTS PAYABLE / ACCOUNTS RECEIVABLE OFFICER A knowledge seeker, keen to maximize own professional value by learning and committing to full-time employment engagements. First-rate communicator, self-regulating worker. Acknowledged for capacity to meet deadlines, "get the numbers right," resolve persistent problems, and conceive cost and efficiency improvements for the financial well-being of business. Contract assignments have honed strengths in managing multiple tasks simultaneously, moving quickly and easily through projects, and adapting to different industries and people.

Key Credentials

• Accounts Receivable/Accounts Payable	• Payroll Administration
• Cash Allocations	• Bank & Statement Reconciliations
• Invoicing & Purchase Orders	• Debt Collection/Payment Arrangements
• Customer Relationship Management	• Office Protocol/Practice Compliance
• Inventory Control	• Statistical Reporting
• Data Entry/Receipts/Invoices/Purchase

Experience Synopsis

Swillington Farms	2002 - Present
Credit Officer
Nationwide manufacturer and distributor of milk products. Reported to: Credit Manager. Despite no experience with industry-specific SAP software, and minimal training on arrival in office procedures and protocols, achieved good results in recovering outstanding debt, and controlling credit for over 500 accounts with terms varying from COD to 30 days. • Negotiated account settlements and periodic payment schedules with several long-term outstanding accounts, and effectively saved one major client from transitioning to a competitor. Largest account managed - $50,000. • Resolved issues surrounding the issuing of credits for the organization's "free milk" incentive. Conceived as a reward for prompt payment, several account customers were disgruntled at not receiving credit reward due to their poor payment record. • Diplomatically explained concept to account customers, smoothed "ruffled feathers" and further emphasized the benefits of prompt payment to strengthen business cash flows, and win incentives next cycle. • Pursued long-term outstanding debtors and reopened stalled communications, encouraging a climate of understanding and service. In just 5 weeks, 12 of 15 outstanding accounts showed improvement.

Baker Communications	1999 - 2002
Bookkeeper
Small information technology retailer/repairer, hardware/software advisory service, and internet service provider. • Immediate challenge was to restore cash flows in ailing IT business impacted negatively by large market competitors. Seesaw turnovers dipping from $70,000 to a high of $300,000 monthly produced significant obstacles in meeting supplier payments and necessitated immediate action to connect the peaks and troughs of cash flows with accounts payable system. • Administered financial books for 2 distinct companies (hardware installations/repair service and internet service provider). Processed bank reconciliations, entered receipts and data into the computerized system, and managed daily banking procedures. • Established a routine customer follow-up system to encourage regular on-time payments and assure continued cash flows. Successfully achieved increased payment frequency from 97% of accounts. • Revamped accounts payable function to prioritize payments to suppliers, maintain long-term loyalty, and aid cash flows.

Victoria Center
Assistant Accountant
Aged care provider with 160 full-time, temporary and contract staff on payroll. Areas of responsibility: Payroll, Group Tax, and Superannuation. • Administered $160,000 payroll for 160 staff utilizing PERUSE software. Quickly mastered new system basics solely through personal tuition, and working autonomously became the first point of contact for staff inquiries and concerns. The payroll, returning in-house to save outsourcing expenditures was complex and bulky, and little was known of its operation. • Appointed to secondary role as Health & Safety Officer; processed claims, initiated communications with injured workers and specialists, and created a "Back to Work" program.

Education

Box Hill Institute of TAFE	1999
Advanced Diploma of Business (Accounting)

Box Hill Institute of TAFE	1998
Diploma of Business (Accounting)
Training includes hundreds of hours in on-the-job learning, process familiarization, and system orientation. Short course attended at VECCI in Telephone Techniques.

Technology

MYOB, Microsoft Office (Word, Excel, Outlook); Fax Works, SAP, Internet, Windows 2000/ME/98/95, LAN/WAN

Account Resume /CV Sample

2011-08-22T12:37:00.005+05:00

Objective

To secure a position in Accounting and Finance where I can use my bookkeeping and managerial experience to become an asset to my employer.

Highlights of Qualifications

• Over 20 years of business experience. • Bachelors degree in Accounting. • Strong background in Finance and Accounting methodologies and practices. • Excellent verbal and written communications skills. • Ability to work independently. • Highly creative and intuitive problem solver. • Strong motivator, supervisor, and trainer. • Commitment to work that furthers the growth and wholeness of individuals and the company. • Personable, articulate, poised, and professional with both top management and support staff. • Working knowledge of Spanish and French Creole. Fluent in the Dutch and Papiamentoe languages.

Professional Expertise

Full-charge Bookkeeping and Accounting
Performing full charge bookkeeping and account management through financial statements and assembled documentation for year-end audits and respond to auditors' inquiries. Expertise includes, but is not limited to:

• Accounts Receivable and Billing	• Inventory Control
• Budgeting	• Prepared Bank Deposits
• Accounts Payable	• Fixed Assets Analysis
• Bank Reconciliation	• Automated Payroll
• General Ledger	• Financial Account Analysis

Computer Literacy

• QuickBooks Accounting Software	• Windows 98
• ADP Payroll	• AS/400
• Proprietary Company Software	• MS Word and Excel

Supervision and Training
Supervise Accounts Receivable & Accounts Payable department. Provide training to develop, maintain and enhance good customer relations as well as ethical accounting practices.

Initiative and Innovation
Established and directed a non-profit organization program for women in transition from welfare to work or in their place of employment. Oversaw the following responsibilities:
• Accounting and finance procedures.
• Writing grants and proposals for state funds.
• Overseeing the overall operation of the organization.

Employment History

Reed Securities, New York, New York	1997 - Present
Accounting Manager


Baker Storage, Inc, Elizabeth, New Jersey	1993 - 1997
Jr. Staff Accountant


Designers Unlimited, New York, New York	1986 - 1993
Assistant Finance Manager


Lynn Cordova, CPA, New Rochelle, New York	1980 - 1986
Full Charge Bookkeeper

Education

Rutgers University, Newark, NJ
B.A., Accounting

Awards and Honorable Recognitions

• Certificate in Neighborhood Leadership Initiative - Community Foundation. • Certificate in Parent Leadership - Parent Organizing Parent Strategy by State University. • Parent Facilitator Certificate - State University. • 1999 Excellence Award - Category of Volunteerism. • Outstanding Achievement in Mathematics - Institute of Technology- EOF. • Outstanding Academic Award - County College. • Academic Excellence Award - County College Education Opportunity Funds (EOF). • Performing Arts Award - Cultural Association.

Account Resume /CV Sample

2011-08-22T12:37:00.002+05:00

Professional Profile

Focus: A/P-A/R Billing Clerk • Extensive experience in responsible Accounts Payable, Receivable and billing positions, consistently assumed increased responsibilities • Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, train and motivate people of all levels to achieve their maximum potential while attaining corporate objectives • Recognized for professionalism, positive mental attitude, commitment to excellence, and demonstrated ability to communicate and interact effectively with senior management, associates, and customers • Dedicated Accounts Payable/Receivable clerk • Proficient on Reynolds and Reynolds accounting packages

Areas Of Expertise


Accounts Payable
• Enter invoices • Reconcile bank statements • Make sales, luxury and county tax payments • Write floor vehicles pay-off checks • Financial reporting • Credit collections • Review and monitor encoding • Maintain collections data


Accounts Receivable
• Print monthly A/R Statements • Record money due for receivables • Follow-up phone calls on past due invoices • General Journal entries • Enter into accounting making sure all money is in on vehicle • Analyze Data • Reviewing documents for accuracy


Biller
• Review and finalize all paperwork and send contracts to banks/lending institutions • Record all showroom vehicle invoices • Process all licenses and titles on retail, lease, and wholesale vehicles • Reconcile schedules


Receptionist / Cashier
• Courteously greet customers • Handle daily cash box • Answer phones, record and process accurate messages. • Input warranty claims into computer • Filing

Employment History

Swenson Cadillac, Naperville, Illinois	1996 - Present
A/P-A/R-Biller


Joliet Acura, Joliet, Illinois	1990 - 1996
A/P-A/R-Biller


Downtown Chrysler, Chicago, Illinois	1986 - 1990
Receptionist/Cashier

Related Training

Reynolds & Reynolds, Atlanta, Georgia	2002
F&I User Support Utilities (Programming forms)

Office Manager

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Objective

Position utilizing solid background in banking, office supervision, database management, marketing, personnel administration, and customer service.

Summary

• Assisted, trained, and mentored new hires and junior personnel on procedures to streamline repetitive work and improve productivity, efficiency, and accuracy. • Identified and implemented time- and cost-saving methods to enhance profitability. • Earned numerous Certificates of Excellence for exceeding productivity goals. • Scheduled office personnel to ensure coverage and smooth work flow. • Utilized Access to create, update, and maintain accurate and detailed databases and maintain queries, reports, and forms. • Generated monthly and quarterly data integrity reports, providing an accurate foundation for credit analysis. • Prepared and distributed information required for government compliance. • Maintained complex Lotus spreadsheets used for management reporting. • Created and distributed ad hoc financial reports. • Kept careful records of office supplies and maintained inventory control.

Experience

Bank of America, Spokane, Washington	2001 - Present
Group Leader - Retail Lockbox Department
Monitor workflow for the processing of payments for area utilities, mortgage accounts, taxes, health insurance, and businesses. Assist with scanning, encoding, and transmitting activities. Research account information, verify totals, correct discrepancies, and generate reports. Oversee the extraction process for internal and external clients. Ensure accounts are balanced and assist staff members with look-ups and write-ups.

Bank of America, Spokane, Washington	1996 - 2001
Database/Reports Specialist - Commercial Credit Department
Maintained group credit listings for accounts over $20MM. Created databases via Access and FoxPro for the preparation of quarterly classified loan reports. Prepared marketing presentations and supported all departmental marketing efforts. Created catalogs of delinquent loans. Oversaw the timely creation and distribution of reports of the Commercial Mortgage Portfolio. Prepared end-of-year 1099 reports.

Bank of America, Spokane, Washington	1993 - 1996
Group Leader - Commercial Credit Area
Reviewed all input and output data for month-end closing. Coordinated activities of credit staff and scheduled couriers. Maintained daily productivity and quality logs.

Bank of America, Spokane, Washington	1990 - 1993
Compensation Clerk - Payroll Personnel Operations
Verified time cards, prepared payroll reports, and processed annual raises.

Medical Professionals, Spokane, Washington	1985 - 1990
Office Manager
Determined assignments and allocation of trained medical technicians. Monitored responsiveness and quality of care given. Performed all month-end closing procedures, including preparing payroll documentation.

Education

Whitworth College, Spokane, Washington

Bachelor of Arts, Communication

Courses taken include:

• Computer Technology	• Public Relations	• Oral Communication
• Interpersonal Communication	• Research Methods	• Writing for the Public Media

American Institute of Banking

1994

Foundations of Banking

Affiliations

Financial Professionals International - Communications and Membership Chair National Association of Urban Bankers - Fundraising Chair Certified Peer Counselor

Banking and Finance Professional Vice President • Branch Manager

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Corporate-level Executive

Banking and Finance Professional

Vice President • Branch Manager

High skilled bank executive with more than 14 years’ stable and progressive experience. Possess proven personnel, customer service, operations, program and project management skills, as well as diversity in written and verbal communication, leadership, contract negotiation and interpersonal business relationship. Apply excellent critical thinking and problem resolutions skills to all projects undertaken. Employ highest levels of customer service and quality control to daily management practices, to ensure client satisfaction and generate repeat business.

QUALIFICATION HIGHLIGHTS

· Maintain responsibility for the overall operations of assigned facility and projects related to finance, personnel, training, administrative services.

· Oversee the investment of funds and manage associated risks, supervise cash management activities.

· Formulate and implement policies and procedures, manage daily operations, plan use of materials and human resources.

· Effectively utilize interpersonal relationship, leadership, and personnel development skills to boost employee satisfaction, and provide training opportunities to enhance skills.

· Develop and administrate budgets, financial materials, investments, customer financing, business plans and revenue forecasts.

Strengths:

*Strategic Management*	*Budget Development & Administration*	*Professional Development*
*Team* *Building*	*Relationship Development and Maintenance*	*Operations Management*
*Leadership*	*Program and Project Management*	*Policy Making*

PROFESSIONAL EXPERIENCE

Bank of California

1989 - present

Vice President / Branch Manager

· Planned and directed the building and opening of the local branch, including equipment purchasing and vendor contract development for furnishings, supplies, computers, and communication systems.

· Spearheaded and successfully implemented ongoing recruitment program to hire and effectively train all personnel.

· Maintain responsibility for managing new business development efforts, as well as retention and expansion of existing business relationship.

· Direct all aspects of staffing, personnel policy, facility maintenance, and customer service.

· Plan, direct, supervise, and evaluate workflow processes, ensuring highest levels of customer service, accuracy, and time compliance.

· Effectively employ proactive management and problem resolution techniques.

· Possess extensive and hands-on knowledge and experience of all aspects of commercial banking from personal experience in positions such as Bank Tell and New Accounts representative to Operations Supervisor and Assistant Vice President.

· Began career as bank teller and advanced through ranks based upon merit of work performance.

EDUCATION, CERTIFICATION & TRAINING

Graduate – San Luis Obispo Chamber of Commerce Leadership Program

General Coursework – Banking classes, Cuesta College

Graduate – Bank Teller Training Program, Ventura County Regional Occupation Program

MEMBERSHIPS & AFFILIATION

Treasurer, The Women’s Network

Treasurer, City Theater Company

Account Resume /CV Sample

2011-08-22T12:35:00.000+05:00

Objective

Seeking a position within Wells Fargo requiring extensive experience in banking and financial services and management experience.

Summary of Qualifications

• Skilled in all aspects of cash handling, issuing money orders, cashing checks, cross-selling banking products and services, and related duties. Licensed Arizona State Notary. • Well-developed communication skills demonstrated through extensive customer service, answering multi-line phones, preparing reports and paperwork, and positive interaction with individuals at all levels. • Knowledgeable in computer operations and applications including IBM-PC, Windows 98, and banking industry software. • Consistently noted by supervisors for outstanding job performance, reliability, multi-task skills, efficiency, accuracy, speed, and timely completion of all assignments.

Professional Experience

Wells Fargo, Allendale, Arizona	1996 - Present
Teller / Customer Service Representative
Initially hired as entry-level teller; promoted due to accuracy, speed, and skills. Teller duties consist of maintaining proper cash limits, cashing checks, accepting deposits, issuing cashier's checks, money orders, and traveler's checks, cash advances, wire transfers, transfer of funds, and paying / receiving large amounts of currency / coin. Currently experienced in using various teller screens, including Merlin Platform, Boss / Fast, IONA, and BICS Acting Banking Officer duties as needed on Saturdays included include opening and closing the Banking Center, approving overrides, assisting in the training of new tellers, monitoring cash limits, making supervisory decisions, ability to approve checks for tellers, scheduling lunch breaks, and ensuring quality customer service at all times. Customer Service Representative duties included accepting credit card and loan applications, opening and closing accounts, cross-selling and consultative sales of financial products, and maintaining up-to-date knowledge of banking services and products. • Elected to the Teller Dream Team in April 2000. • Awarded Teamwork Success Recognition in October 1999. • Received 100% on all Quality Shops in 1999-2000.

J.C. Penny, Allendale, Arizona	1994 - 1996
Loss Prevention Agent
• Loss prevention duties and responsibilities included monitoring a sophisticated in-store camera system, reviewing and maintaining current and accurate tapes, opening and closing store, preventing credit card fraud, uncovering internal and external theft, apprehending shoplifters, submitting reports as necessary, and coordinating closely with local law enforcement agencies.

THE HOME DEPOT, Allendale, Arizona	1994
Returns Desk Customer Service Representative
• Responsible for taking returns, approving refunds and exchanges, entering data into the computer system, ensuring that customers with chronic returns were referred to Loss Prevention, submitting daily reports, balancing cash drawer, and customer relations.

BULLOCKS DEPARTMENT STORE, Allendale, Arizona & Carlsbad, California	1984 - 1994
Loss Prevention Detective
• Loss Prevention duties essentially similar to those described in above position at J.C. Penny. Additionally responsible for serving as Inventory Controller handling mark-ups, mark-downs, claims, transfers, and IBM data entry. Also served as Assistant Manager in Sales with supervision over 5-10 employees and special ordering responsibilities in the buyer's office.

Education Background

Professional Training
• New Accounts • IRA Accounts • Cross-Selling • Banking Services • Customer Relations

PALOMAR JUNIOR COLLEGE, San Marcos, California	1992
Psychology / Spanish
Undergraduate Studies

HARBOR JUNIOR COMMUNITY COLLEGE, Wilmington, California	1976
Initial College Coursework

HARBOR JUNIOR COMMUNITY COLLEGE, Palos Verdes, California	1974

Account Resume /CV Sample

2011-08-22T12:33:00.004+05:00

Objective

Banking Management Position

Professional Profile

Small business lending/business market executive offering background in finance and branch-banking operations. Consistently achieve positive results in an ever-changing business environment. Proven track record of maximizing new business opportunities, retaining an existing account base, and consistently achieving corporate financial performance goals. Demonstrated success in leading teams during company reorganizations and rightsizing activities. Motivational management style. Computer literate. Working knowledge of Microsoft Office products.

Accomplishments

•	Conversion Project Manager - January 2000. Responsible for manual conversion of 2000 relationships from Union Bank to First Farmers Bank. Set-up operational procedures for conversions. Met with each customer and relationship manager for actual account conversion. Project to be completed by end of 1st quarter 2001.
•	Business Banking Group - Target market $5M and under in revenues with credit needs up to $250K. Worked directly with banking centers for leads and opportunities. Responsible for educating banking centers on business products.

Employment History

First Farmers Bank, Dekalb, Illinois	2000 - Present
Relationship Manager
Managed a portfolio of 90 customers consisting of borrowing and non-borrowing relationships with market of up to $6M in annual revenues, credit needs of $1M in loans and lines, $1M in real estate and $1M in deposits.

First Farmers Bank, Dekalb, Illinois	1994 - 2000
Small Business Lending/Business Market Executive
Small Business Credit underwriting responsibilities in Mt. Kishwalkee branch in addition to other responsibilities.

First Farmers Bank, Dekalb, Illinois	1989 - 1994
Business Services Divisional Assistant
Responsibilities included servicing of Business Banking customers for Commercial Banking group. Set-up of cash management products (lock box, sweep ZBA), Cash concentration merchant services, problem solving loan documentation, and wire transfer set up.

First Farmers Bank, Dekalb, Illinois	1986 - 1989
Teller, Personal Banker, Commercial Loan Assistant

Related Training/Affiliations

First Local Bank, Detroit, Michigan	1998
Completed commercial credit training workshop

Education

University of Detroit, Detroit, Michigan	1985

Senior Credit Analyst

2011-08-22T12:33:00.002+05:00

Career Objective

Manager with 15 years experience in Operations and Direct/Indirect Lending in the banking industry. Career advancement with a solid track record of promotions for outstanding performance. Seeking an opportunity with an organization where my skills and experience will have a valuable impact.

Professional Profile

• Strong interpersonal and communication skills with a demonstrated ability to develop and maintain sound business relationships. • Proven ability to assume challenging roles, perform in highly visible positions, work under pressure to meet deadlines and produce strong sustainable results. • Aggressive and energetic self-starter; effective working both independently and as a team member. • Consistent success in surpassing productivity and performance objectives.

Professional Achievements

•	#1 in GAP sales; more than tripling GAP penetration in a one-year period.
•	Significantly increased EOM volume, increasing outstanding loan portfolio from $20 million to $70 million during the period from August 1996 to present at Caldicott Dealer Financial Services.
•	Increased volume of business with local dealer base, while maintaining a 1.5% delinquency rate with an average ROE of 25%.
•	Established relationships with over 150 major auto dealerships. Increased National Bank Auto Finance's loan portfolio from $20 million to $180 million in a one year period.
•	Chaired Committee for Fundraiser (United Way), achieved highest Department results bank-wide.
•	Recognized for achieving largest monthly volume in branch lending. Achieved highest volume of credit life and disability add-on sales.
•	Top Performer in Department with lowest delinquency rate (.40%) as Collector at State Bank of Lexington.
•	Introduced and implemented an Insurance Tracking Program for $70 million installment loan portfolio.

Professional Experience

Caldicott Banks, Inc. (Dealer Financial Services), Tampa, FL	1996 - Present
Assistant Vice President /Senior Underwriting Officer
Recruited back to Caldicott Bank as Senior Underwriting Officer, from Chase Auto Finance to manage local dealer base and increase volume of business while maintaining current dealer relationships.

National Bank Auto Finance, Tampa, FL	1995 - 1996
Senior Credit Analyst
Managed and increased monthly loan volume to $25 million in the state of Florida from $4 million a month. In addition, purchased contracts in eight states throughout the Southeast, for the largest national automobile dealership finance service in the banking industry.

Caldicott Banks, Inc. (Dealer Financial Services), Clearwater, FL	1993 - 1995
Loan Officer/Retailing Lending
Responsible for the purchase of retail sales contracts from dealers within growth, loss and yield parameters set by management. Worked cooperatively with dealers to maintain account relationships and expanded market share.

State Bank of Lexington N.A., Lexington, KY	1991 - 1993
Loan Officer/Retailing Lending
Promoted from Assistant Manager in the Credit Adjustment Department. Personally interviewed applicants; analyzing credit information; and closing various types of consumer loans. Serviced the credit and non-credit financial needs of existing clients, maintaining a positive relationship to enhance future business.

State Bank of Lexington N.A., Lexington, KY	1988 - 1991
Assistant Manager/Credit Adjustment Department
Promoted to Assistant Manager after a successful three-year period in Collections. Managed the day-to-day operations of the credit adjustment department; handling customer questions, concerns and complaints, while attaining a department delinquency well below industry standards. Supervised, trained and motivated a staff of five.

Education and Additional Training

American Institute of Banking, Lexington, KY

Additional Training

•	Operational Training
•	Commercial Lending
•	Residential Lending
•	Indirect/Direct Lending
•	ACAPS, CMSI (Credit Review), Windows environment, Lotus 1-2-3

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Objective

Registered Nurse, Charge Nurse, or related position in which extensive Registered Nursing experience, advanced clinical skills, and strong patient education and assessment abilities will contribute to quality care.

Summary

Experienced professional nurse, instructor, and supervisor with a personal commitment to quality patient care, emphasizing comprehensive patient and family education, appropriate team-based medical care, and an uncompromising duty to care for those in need. Skilled in various aspects of nursing management, supervision of medical staff, patient teaching with a strong emphasis on patient assessment, and overseeing operations including assisting physicians with procedures, administration and documentation of medications, and providing nursing care for adult, pediatric, and geriatric patients. Specialize in care of medical / surgical patients, geriatric and long-term care patients, and psychiatric patients, observation, assessment, triage, administering medications and injections, treatment planning, evaluation, and charting of patient treatment and progress. Experienced in development of plan of care, charting, discharge planning, mental health care, post-op care, wound care, pain management, monitoring side effects, referring patients to community resources, family counseling, observing all JCAHO and governmental regulations, and ensuring quality control. Strong interpersonal and human relations skills demonstrated through coordinating with physicians, hospital staff and social services providers, working as a reliable team player with flexibility and accountability, attending team meetings, supervising RNs, LPNs, and CNAs, serving as patient advocate, participating in treatment planning, and assisting medical staff. Well-developed communication skills demonstrated through interaction with patients, families and physicians, production of detailed written treatment plans and reports, charting patient progress, serving as part of a multi-disciplinary team, and the ability to establish and maintain professional relationships.

Experience

Goldman Hospital, New Orleans, Louisiana	1997 - Present
Acting Charge Nurse
• Served as Acting Charge Nurse and Staff R.N. for the Mental Health Unit, a 20-bed acute inpatient psychiatric care unit. Assisted in collaborative care between social workers, psychologists, and psychiatrists for intake and outpatient planning, maintained accurate and complete documentation of care, and coordinated with psychiatric technicians to ensure a safe and therapeutic environment for patients. • Conducted assessment of new patients on suicide precautions, performed patient evaluation and treatment planning for patients with psychiatric disorders, administered medications, and provided education for patients and families. Facilitated community and medication groups and worked to ensure compliance with all hospital policies, and OSHA, JCAHO, federal, state, and local health and safety regulations. Additionally responsible for emergency crisis intervention, charting, medication, and general patient care duties. • Managed training and supervision of aides and nursing staff, actively promoting an environment that supports team work and communication, and encouraging self-sufficiency and independence in both staff members and patients.

Frank Nursing Facility, New Orleans, Louisiana	1995 - 1997
Unit Manager
• Supervised a staff of 20, including LPN and CNA skilled nursing staff, assessing, evaluating and determining the proper course of treatment for geriatric residents / patients, maintaining and providing accurate and complete documentation of care, coordinating medical orders, planning patient care with staff, and caring for geriatric patients with complex, multi-symptom illnesses and conditions. • Managed training and supervision of aides and new employees, actively promoting a team-based care environment, providing continuous education to nursing personnel on behavioral, psychomotor, and communication skills, and emphasizing effective rehabilitative, restorative, and preventive care techniques. • Ensured compliance with all Medicare, Medicaid, and private insurance long-term care regulations, maintaining communication with all departments, residents, and patient families, and maintaining extensive knowledge of legal issues, state laws, and federal regulations.

Acme Medical Center, New Orleans, Louisiana	1993 - 1995
Clinical Coordinator / Orientation Nurse
• Served as Clinical coordinator and Orientation Nurse for a busy medical / surgical unit with 40 beds. Conducted inservices for staff, maintained a log of continuing education and nursing credentials, and provided orientation for new nurses. • Coordinated patient education, serving as a liaison between patients, families, physicians, and other health care professionals, problem-solving and complaint resolution, enhancing patient emotional and physical comfort, participating in treatment planning and staffing, and evaluating and charting patient progress.

Zane Group, New Orleans, Louisiana	1990 - 1993
R.N. II / Discharge Planner for the Maternal Child
• Performed a wide range of educational and technical duties for a department serving the needs of mothers with newborn infants on the Maternal / Child Post-Partum Unit. Collected data, taught mothers how to care for the newborn, and instructed classes for expectant parents on the prenatal and perinatal experience. • Made referrals for follow-up visits for newborns to the well baby clinics with the New Orleans Health Department, provided direct patient care on various wards as needed, and facilitated grief counseling for mothers with grief-related issues.

Community Healthcare Agency, New Orleans, Louisiana	1987 - 1990
Registered Nurse
• Served as a community registered nurse with responsibility for providing HIV transmission information to women utilizing Family Planning Clinic services. Conducted formal classes on AIDS prevention, and conducted voluntary testing of the HIV virus by collecting blood samples. • Collected data and submitted results to the health department, handled public relations, and taught classes to adolescent clients at the family planning clinic.

Lincoln Hospital, New Orleans, Louisiana	1972 - 1987
Licensed Practical Nurse
• Provided direct patient care for the Gyn-Oncology Unit serving women with cancer and related illnesses, assisted in chemotherapy care, performed catheterizations and wound care, administered medications, and monitored IV fluids. • Conducted patient teaching for pre and post-operative procedures, transcribed and carried out doctors' orders, documented nursing records, and directed ancillary staff.

Activities

• Louisiana Nurses Corps • Audubon Institute Member • Preservation Center Member

Education

UNIVERSITY of SOUTH ALABAMA, Mobile, Alabama	1992
Bachelor of Science, Nursing
• Traveled to Mobile, Alabama campus to complete all coursework • Achieved Dean's List status due to academic achievements • Earned numerous CEUs in various areas, including BCLS, HIV / AIDS Prevention, Code Management, Nursing Supervision, Central Venous Access Devices, Wound Care, Legal Documentation, and Geriatric Care.

ORLEANS COMMUNITY COLLEGE, New Orleans, Louisiana	1992
Undergraduate Studies
• Completed nursing prerequisite courses

LOUISIANA STATE UNIVERSITY MEDICAL CENTER, New Orleans, Louisiana	1986
Associate, Nursing
• Completed all Registered Nursing requirements

SOUTHERN UNIVERSITY at NEW ORLEANS, New Orleans, Louisiana	1984
Nursing Prerequisites

Account Resume /CV Sample

2011-08-22T12:09:00.006+05:00

SUMMARY

Seeking position as an Accountant where nearly five years of related experience will add value.

PROFILE

· Strong background in bookkeeping includes accounts payable, accounts receivable, reporting and spreadsheet management. Deadline-driven, familiar with general ledger work.

· Highly self-motivated. Proactively took on added responsibilities in current bookkeeping position, to produce 50% more accounting work than expected (1999-present).

· Superior work ethic. Accustomed to long hours in pursuit of company goals.

· Organized and efficient. Skilled at managing multiple tasks with competing priorities.

EXPERIENCE

Accounts Payable Clerk: XYZ Systems, Minneapolis, MN

1999-present

Provide wide range of bookkeeping services to this nationwide distributor of fasteners.

· Track and manage expenditures involving $150,000.00 weekly. Track payments and schedule future payments. Verify accuracy of every expense before entering payment stream.

· Reconcile and distribute payment to multiple vendors. Distribute daily general operating reports. Maintain logs of payment schedules and freight expenditures.

· Handle accounts receivable and billing services, as needed. Process month-end closings and monthly reports. Use Excel and HP mainframe to manage accounting data.

· Regularly take on added responsibilities involving spreadsheet management and other duties.

· Negotiate effectively with vendors to delay payments to 60+ days, as needed. Successfully retained 100% of 75 vendors while maximizing cash reserves.

Manager: ABC, Minneapolis, MN

1995-1999

Tasked with managing all retail operations, from procurement and logistics to staff supervision.

· Set up systems to maintain ordering, inventory and processing of livestock and dry goods.

· Devised budgets, handled all purchasing and verified accuracy of up to $5,000 in cash daily.

Computer Operator: PDQ, Inc., Minneapolis, MN

1985-1999

Processed and organized month-end reports for XYZ and other clients; recruited by XYZ.

Bookkeeper/Manager: Frank’s Plant Shop, Blaine, MN

1985-1988

Handled weekend bookkeeping while managing staff and properties for six parking facilities.

· Completed general ledger bookkeeping involving up to $20,000.00 in total revenues.

EDUCATION/COMPUTERS

· Associate of Arts Degree: Big State University, Mainville, MN (1985).

· Computer skills: Windows 98/2000, Word, Excel, Outlook and HP mainframe IMS system

Account Resume /CV Sample

2011-08-22T12:09:00.003+05:00

Summary of Qualifications

· Multi-networked, information-related, cross-cultured.

· Strong communication and rapport-building skills.

· Skillful at processing data and information, keeping records, and tabulation.

· Excellent knowledge in the matters of Finance and Accounting.

· Hardworking, goal-oriented, highly competent and team player oriented.

Education

Bachelor of Science in Accounting

2004

Florida Atlantic University, Boca Raton, FL

Relevant course work:

· Corporate Finance

· ISM 3011

Member of the ASA(Accounting Students Association)

Languages & Skills

Languages: French & Creole Fluently

PC Skills: Windows 98, ME, 2000 & XP, Microsoft Word, Excel, PowerPoint, Outlook, e-mail and Internet research.

Experience Summary

Barnes & Nobles, FAU Campus, Boca Raton, FL

2001 – Present

Cashier

Compiled reports, such as cash receipts, customer-bill charges, and sales for accounting and management purposes, or supervised clerical workers preparing reports. Hired and trained workers. Observed checking, billing, and cashiering activities; counted cash; and reconciled charge sales and cash receipts with total sales to verify accuracy of transactions.

Winn Dixie, Boca Raton, FL

1998 – 2001

Bookkeeping

Full-charge Bookkeeping and Accounting. Performing full charge bookkeeping and account management through financial statements and assembled documentation for year-end audits and respond to auditors' inquiries.

Duties included, but is not limited to:

· Accounts Receivable and Billing	· Inventory Control
· Budgeting	· Prepared Bank Deposits
· Accounts Payable	· Fixed Assets Analysis
· Bank Reconciliation	· Automated Payroll
· General Ledger	· Financial Account Analysis

Haiti Telecommunications, Port-au-Prince, Haiti

1992 – 1996

Accounting Manager

Supervised Accounts Receivable and Accounts Payable department. Provided training to develop and enhance quality customer relations. Ensured and maintained ethical accounting practices. Managed and directed up to twelve associates. Communicated tactfully and effectively with team. Boosted team productivity by approximately 30%. Encouraged high moral, coached new software programs and maintained a resolution-oriented group. Handled escalated issues.

Account Resume /CV Sample

2011-08-22T12:09:00.001+05:00

EXECUTIVE

CERTIFIED PUBLIC ACCOUNTANT combining cross-functional competencies in all phases of accounting, information systems, and staff supervision and management. Proficient in managing and developing financial reports and controls using staffing and technology efficiencies. Expertise in analyzing, developing and implementing stringent cost-reduction measures. Ability to contribute as a team player and interface with professionals on all levels. Expertise in identifying troublesome areas and implementing corrective measures. Fluent in English and Hindi. Expertise includes:

s Internal Control and Audit	s Accounting Information Systems
s Budgets, Forecasts and Financial Modeling	s Monthly, Quarterly and Year-End Reporting
s Financial and Management Reporting	s Corporate Tax Compliance
s Corporate Accounting	s Job Costing
s Compliance	s General Administration
s Payroll Administration	s Inventory Control & Purchasing

Technical proficiency includes Microsoft Excel, Lotus 1-2-3, WordPerfect, PowerPoint, Dbase IV, MAS90 and Alcie.

Representation of Career Accomplishments

· Devised and implemented significant cost-reduction, revenue increase and cash flow improvement measures throughout professional career by restructuring staff responsibilities, upgrading technology or evaluating purchasing and sales procedures and improving reporting systems.

· Enhanced cash flow by 20%, and reduced past due invoices, corporate savings through improved department operations and implementation of client credit checks.

· Improved departmental and executive reporting turnaround time and accuracy through upgrading and streamlining staff responsibilities and resources.

· Coordinated and structured corporate accounting and financial departments, including staffing, training, technology and procedures.

· Instrumental in researching and negotiating health and dental benefits, insurance and other employee benefits.

Professional Experience

ABC INC. – New York, NY

Financial Controller

1989-2003

Charged with operating five-person financial department, including overseeing payables, accounts receivables, compliance, cash flow, billing, payroll, taxes and operations. Coordinated capital asset acquisitions in excess of $25K. Evaluated and drafted annual operating and financial budgets, and prepared quarterly variance reports for senior management. Worked closely with external financial institutions regarding loans, payments, and other transactions; prepared documentation and assisted in scheduled audits. Supervised federal, state and local tax filings and prepared consolidation package in preparation of group consolidation accounts.

· Championed efforts involving group medical and dental insurance, office equipment leases and other administrative work.

· Improved turnaround time on receivables by streamlining staff responsibilities, performing detailed credit checks, implementing credit limits and closely following progress.

· Upgraded corporate accounting procedures, integrating and streamlining information systems resulting in timely exchange of information.

· Implemented cost-reduction measures that improved productivity and revenue, including advanced preparation of audit information and corporate tax returns which saved over $25K annually.

· Developed internal cost-reduction controls including overtime compliance, expense management, accurate billing, and capital expenditures.

SHIPBUILDING AND REPAIRS – Philadelphia, PA

Internal Auditor

1986-1988

Ensured compliance with all local and national laws. Performed internal audits and submitted detailed recommendations to management identifying potential problems, excessive spending and solutions for same.

Account Manager

1982-1985

Developed operational and financial budgets; supervised costs on large projects, ensuring reconciliation of expenses with allocated funds; managed inventory and accounts payable personnel; coordinated financial transactions with banks and lending institutions; and managed foreign currency and branch offices transactions.

· Eliminated non-profitable jobs by implementing a cost history database used in ensuring consistency in price quotes and use of personnel resources.

· Secured additional working capital at below market interest rates by preparing specific revenue projections and keeping lending institution advised of any changes.

· Promoted to Internal Auditor (1986)

NATIONAL INDUSTRIES – India

Accountant

1978-1981

Managed ten-person accounts payable department, including independent contractors. Prepared bi-weekly payroll for over 2,000 employees; recorded journal entries; and prepared tax returns and other financial documentation as warranted.

Licenses and Certifications

· Associate Member, Institute of Chartered Accountants (India)

· Passed Certified Public Accountant examination (1999)

· New Jersey State Insurance Agent

Education

PUNJAB UNIVERSITY – Panipat (Karnal), India

Bachelor of Commerce

ACCOUNTANT

2011-08-22T12:08:00.005+05:00

ACCOUNTANT

TRADE & COMMERCE

Associate Member, CPA Australia • Associate Member, Institute of Chartered Accountants Australia

Associate Member, Chartered Institute of Management Accountants UK

Member of the Australian Society of Accountants

4-years experience with CPA practices and a prominent hospitality chain has refined and enhanced business degree since graduation. Acknowledged by clients, peers, and management for willingness to consider all options, strike appropriate solutions, and use education as a tool for optimum performance and client retention. Strong attention to detail, an unswerving commitment to service excellence, and an intense personal interest in helping business and clients to flourish underscores professional performance to date.

Professional strengths include:

Ÿ Management Accounting

Ÿ Financial Reporting

Ÿ BAS/IAS/FBT Preparation

Ÿ Trustees and Trusts

Ÿ Environmental Accounting

Ÿ Client Relationship Management

Ÿ Fringe Benefits Tax

Ÿ General Ledger Maintenance

Ÿ Accounts Receivable/Payable

Ÿ Superannuation Investing

Ÿ E-Business

Ÿ Process Simplification

Ÿ Taxation Compliance

Ÿ Payroll

Ÿ Small Business Advisor

Ÿ Financial Advice/Counseling

Ÿ Stock Market Analysis

Ÿ Computerized Accounting

Technology summary: MYOB, Solution Six, Quicken, ACCPAC, Arrow, MS Word, Bank Link, Cash Flow Manager, Cash Manager, Tax Point, Quattro Pro, Outlook, Excel

EXPERIENCE NARRATIVE

TIS PARTNERS, CPA Accountants, Reservoir

2003-Present

Assistant Accountant

Provided sound strategic advice to business clients needing to optimize internal financial controls, and also prepared and presented a full gamut of financial reports, reconciliations, budgets, and taxation returns from general ledgers and month-end closures, through cash flow statements, profit and loss reports, bank reconciliations, and BAS/IAS/FBT and annual taxation returns.

Aligned with the practice’s focus on service delivery excellence, by mastering the art of “customer connection”; offered education on accounts computerization, knowledgeable advice on internal processes and risks associated with flawed procedures, and produced financial reports and documentation that reflected a high degree of precision and transparency.

Praised universally throughout tenure by clients, management, and staff for capacity to complete assigned projects accurately, and on time.

Key contributions/highlights:

· Demonstrated team spirit by sharing insights, independent research, and knowledge with colleagues in need of assistance with calculations, methodology, spreadsheet automation and more.

· Encouraged clients to adopt computerized accounting systems in favor of flawed manual processing that exposed them to the risk of financial penalty due to compromised recording of data. Introduced clients to the efficiency and accuracy of computerized programs and shared expertise in the installation, configuration and maintenance of software. Financial data for those clients has shown a distinct elevation in quality and consistency after training.

· Educated clients on taxation office penalties surrounding late lodgment of BAS/IAS/FBT and erroneous employee deductions. Volume of penalties paid reduced dramatically with clients grateful for the advice.

FASTA PASTA RESTAURANTS PTY LTD, Melbourne Head Office

2002

Assistant Accountant

Maintained the general ledger, produced budgets, and prepared profit and loss, balance sheet, and cash flow statements for 15 stores Australia-wide.

Assumed a broad range of responsibilities, surpassing expectations for the type of work usually produced by short-term contract employees.

Conducted month-end transactions, reconciled bank statements, credit card statements, and daily sales. Controlled the asset register, calculated and lodged monthly BAS, IAS, and FBT statements, and produced recurring and non-recurring monthly journal entries.

Key contributions/highlights:

· Quickly recognized as a problem solver and trouble-shooter; first point of contact for staff struggling with accounts receivable and accounts payable issues, and in identifying errors.

· Developed and implemented new spreadsheets and formulas that reduced time intensive reconciliation work for sales and credit cards from one-day to just a few hours.

· Exploited the advanced features of ACCPAC software, winning agreement with the financial controller to explore opportunities for greater internal efficiencies and effectiveness.

· Commended for the on-time completion of end-of-month financials and BAS/IAS and FBT lodgments against high volume workloads and pressure.

AUSTRA SELECTIONS

2001–2002

Bookkeeper

Managed financial bookwork including all bank reconciliations, cash flow statements, and projected budgets. Produced quarterly BAS statements that complied with taxation legislation.

Provided financial counsel to business owner, citing the financial and market advantages of expanding product distribution into general retail outlets. Owner embraced idea and entered into negotiations with Coles Myer and a product manufacturer in Germany. Assigned by owner to cost project, and evaluate prices and discounts to forecast potential profit outcomes.

NEIL W. CURWOOD PTY LTD, Chartered Accountants, Melbourne

2000–2002

Junior Accountant

Worked in close collaboration with clients, providing accounting and taxation advice, preparing annual income tax returns, and coaching in GST compliance issues.

Progressively entrusted to prepare complex financial statements, and interim/annual reports for manufacturing, retail, service, and investment businesses; prepared audits for superannuation funds, wages, debtors, and stock. Researched changes in accounting standards and tax issues and worked in close collaboration with decision-makers from banking, tax office, and statutory bodies on behalf of clients.

Gained reputation for willingness to “go the extra mile” working through busy periods and rostered days off.

Key contributions/highlights

· Saved client from potentially costly ATO audit, by uncovering and resolving previously unidentified error in GST data when preparing year-end financial statement.

· Located incorrect data on client’s previous year’s taxation return that mistakenly claimed a non-deductible motor vehicle loan repayment. Prepared amended tax return for the previous year, overcoming any future issues with the ATO.

· Won client praise for research on the [then] new GST legislation; identified opportunities for clients to claim immediate 100% tax deduction for GST-related expenditures on new plant and software ordered between 1/7/1999 and 30/6/2000.

· Received letters of appreciation by two clients citing professionalism, timeliness, and accuracy in completing tax returns.

· Immediately identified problem with software installation that had eluded officer manager and staff, and caused system to become inoperable. Quickly reversed problem, and updated the system winning appreciation from the office manager for time and money saved.

DON PEIRIS WEERASINGHE LTD, Sri Lanka

1997–1998

Accounts Trainee

Prepared bank reconciliations, cash flow statements, taxation returns, and salary sheets; conducted end-of-year stocktake, and handled daily banking. Relieved at customer service and cashier areas in absence of regular staff.

EDUCATION | CREDENTIALS

CPA Program

Currently completing

Bachelor of Business (Accounting)

RMIT University (2002)

Diploma in Business

Perth Institute of Business & Technology (1998)

ACCOUNTANT

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Accountant

SUMMARY

Accountant with more than 20 years of Finance and Accounting experience. Expertise in preparing financial statements, monitoring daily cash transactions, developing annual budgets, and recording all financial activity for small to medium sized businesses. Recruited and cultivated a first-rate team of financial support professionals. Bachelors degree in Accounting with a strong background in Finance and Accounting methodologies and practices.

QUALIFICATIONS

§ Problem Solving – Assessed existing fiscal procedures, identified and implemented improvements to strengthen the financial health of the business.

§ Management by Mentoring – Active motivator, supervisor and trainer, committed to the growth of individuals and the success of the company.

§ Fiscal Communications – Experienced presenting fiscal information to senior management and documenting financial policies and procedures.

§ Independent Operations – Served as sole financial professional for several small businesses. Maintained financial schedules and ensured quality reports and analyses.

§ Computer Expertise – QuickBooks, ADP Payroll, MS Word, Excel, and Access.

PROFESSIONAL EXPERIENCE

Riverside Securities, New Orleans, Louisiana

1997 - Present

Accountant

Supervised Accounts Receivable and Accounts Payable department. Provided training to develop and enhance quality customer relations. Ensured and maintained ethical accounting practices.

· Developed and implemented comprehensive annual budgets, and provided accurate and timely monthly reports to control budget overruns.

· Managed Accounts Receivable and Billing staff, provided training to ensure consistent quality, and addressed employee concerns. Improvements in workplace environment reduced staff turnover by 25%.

· Directed Accounts Payable staff to identify cost savings related to payments, realizing a 17% increase in discounts earned.

· Analyzed financial accounts to provide detailed reports of fiscal health to senior management.

Professional Services, Inc., St. Lucia, Louisiana

1993 - 1997

Accounting Clerk

Assisted Accounting Manager in daily financial processing, including monitoring of payroll data, cash receipts, billing, disbursements, expense accounting, and deposits. Developed policies and procedures for fiscal management.

· Implemented and monitored automated payroll, resulting in a 24% reduction in cost and 62% decrease in processing errors.

· Streamlined system for preparing Bank Deposits and Bank Reconciliations, reducing the delay in depositing by 2 days while increasing interest earnings.

· Conducted Fixed Assets Analysis to identify opportunities to strengthen assets. Analyses resulted in additional $15 million fixed asset acquisition.

Bank of Baton Rouge, Baton Rouge, Louisiana

1986 - 1993

Loan Officer

Developed annual strategy for loan marketing activity. Managed staff of 8 consumer loan consultants, with portfolio of $80M. Maintained group credit listings for accounts over $20M.

· Designed Access database and prepared quarterly loan reports to identify payment trends and delinquent accounts.

· Prepared loan marketing presentations and supported all departmental marketing efforts, reducing the rate of customer inquiries.

· Created catalog of delinquent loans and developed a profile of high-risk customers used to screen applications in 30% less time.

· Managed the timely creation and distribution of Mortgage Portfolio reports, reducing the historical delay by half.

Bank of Baton Rouge, Baton Rouge, Louisiana

1980 - 1986

Bank Teller

Maintained proper cash limits, cashed checks, accepted deposits, and issued cashier’s checks, money orders, traveler’s checks, cash advances, and funds transfers. Experienced with Merlin Platform, Boss / Fast, IONA, and BICS.

· Developed thorough understanding of products and procedures, resulting in fast-track promotion, and reducing Bank Manager overtime.

· Analyzed credit card and loan application process and designed new procedures to decrease turnaround and increase customer satisfaction.

· Trained new hires on standard operations and ethical practices to ensure professional service.

EDUCATION

Bachelors Degree in Accounting, 1980

City University, Baton Rouge, LA

AWARDS AND MEMBERSHIPS

· Member, Louisiana Board of Accountants

· Elected to the Teller Dream Team.

Account Resume /CV Sample

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Profile

• Extensive experience in diverse areas of sales including cultivating customer relationships, market saturation, establishing clientele, and customer service. • Strong IT acumen with a background in selling computer components and accessories. • Proficient in developing relationships with foreign and domestic distributors, wholesalers, and retailers. • Fluently speak, read, and write in Spanish.

Employment History

System Controls, Inc, Miami, FL	1999 - Present
Account Manager
Executed sales functions including sales, presentations, customer service, and follow up. • Generated computer sales to customers throughout the US in industries including retail, corporate, government, and educational organizations.

Technology Corporation, Clearwater, FL	1997 - 1999
Sales Representative
Generated business sales and managed customer accounts. • Sold computer components and accessories to Latin American importers and wholesalers.

Data Corporation, Clearwater, FL	1996 - 1997
Export Sales Manager
Assisted importers and wholesalers by recommending computer products that meet business needs. Served as office manager and handled administrative responsibilities. • Achieved 148% of quota for six months utilizing aggressive sales tactics.

N.T. Systems, Inc, Tampa, FL	1994 - 1996
Sales Representative
Managed sales of computer components and accessories to Latin American importers and wholesalers. • Directed various sales activities including establishing new clientele.

Computer Distributors, Sarasota, FL	1993 - 1994
Sales Representative
Generated sales from various importers and wholesalers. • Awarded sales person of the month due to meeting and exceeding sales quotas.

Education

St. Thomas University, Miami, FL
Bachelor of Arts, Business

Miami Dade Community College, Miami, FL
Associate, Business

Account Resume /CV Sample

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Summary

• Proven sales performer with both start-up and ongoing business operations; ability to develop new business through persistence, thorough planning and research, and professional proposal presentation.
• Ability to influence, motivate and lead people - staff, prospects, customers, vendors - through effective communication and personal interaction skills.
• Set and achieve ambitious goals, both individually and through staff leadership.
• Equally skilled in business planning, financial analysis, goal setting, and directing day-to-day operations to achieve objectives.
• Proficient in advertising, marketing, and customer relations.
• Effectively manage multiple dealerships, personnel, and product lines.
• Extensive sales management and training experience.

• Sales and Marketing Leadership	• New Business Development
• Key Account Management	• Account Retention
• Human Resources	• Negotiations

Work History

WORLD SPORTS, Houston, Texas	2000 - Present
General Manager
Rebuilt, revitalized, and redirected the dealership from bankruptcy to profitability. Managed all store operations, marketing, advertising, and sales. Supervised 15 sales staff including technicians and parts personnel. Effectively monitored $4 million dollar floor inventory. Resolved customer complaints and created a positive team environment. Selected Accomplishments: • Charity Fun Run Coordinator, 2000 - raised $15,000 for Houston Service Centers & HRC. • Increased parts and service Income from $3,500 to $80,000 per month. • Increased sales from $50,000 to $375,000. • Best Yamaha accessory sales in southern region, 2001. • Established weekly employee meetings. • Developed "Team Interview" of new hires. • Instituted sales quotas and goals. • Captured and retained 60% of market share in southern region.

FERNDALE RECREATION, INC., Mobile, AL	1998 - 2000
General Manager
Developed business infrastructure, wrote marketing and advertising plans, researched market opportunities and developed account relationships. Managed all personnel, sales, financing, marketing, and advertising for boats, motor homes, travel trailers, four wheelers, motorcycles and watercrafts. Supervised service department, monitored floor plans to ensure steady flow of products, and organized yearly trade shows. Selected Accomplishments: • Expanded merchandise with 15 additional product lines. • Achieved #1 rank nationally for RV sales. • Increased financed accounts from $30,000 to $1.5 million. • Personally sold 120 RV's in a 7-month period.

FERNDALE RECREATION, INC., Mobile, AL	1994 - 1998
Sales Manager
Operated all product sales for eight major boat lines and recreational vehicles including motor homes and travel trailers. Supervised sales, financing, marketing, advertising, public relations, promotions, purchasing agreements and inventory for two store locations. Selected Accomplishments: • Achieved #14 rank nationally for Bayliner boat sales. • Achieved #1 rank nationally for Robolo boat sales. • Achieved #3 rank nationally for Tracker boat sales.

ACME CONSTRUCTION, INC., Mobile, AL	1992 - 1994
Territory Sales Representative
Implemented greater efficiency and cost improvements to increase competitive positioning. Facilitated all bidding and sales on concrete and material to commercial and residential customers. Coordinated subcontractors and monitored trucks for arrival and departure at job sites. Traveled 350 to 400 miles per day overseeing territory.

Special Training

Yamaha Dealer Training, Sales, and Service Seminar Tracker Marine Dealer, Sales and Management Training Fleetwood RV Dealer Training Mercury Marine Pro Sales Seminar US Marine Pro Sales Training Jackie Couper Sales Seminar Bryan Tracy Success Seminar Ford Motor Company Sales and Lease Training Concrete Technology and Field Testing Certified

Education

MCNEESE STATE UNIVERSITY, Lake Charles, LA
Public Relations, Minor: Marketing

Account Executive Resume Sample

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Qualification Profile

• Highly accomplished Account Manager with extensive experience in sales, business development, marketing, strategic planning, operations management, and relationship management. • Consistently surpassed sales objectives within multimillion-dollar organizations. • Maximized revenue potential through sound sales and management acumen. • Proven success in managing customer service initiatives, which increased customer retention levels and customer satisfaction levels within highly competitive markets.

Professional Background

Jennings Systems, Inc, Phoenix, AZ	2002 - Present
Account Manager
Communicated with customers on a daily basis. Developed and delivered presentations to customers. • Handled all aspects of account management successfully concerning 1,000 accounts nationwide. • Aided the business development initiatives, which resulted in expanded customer base. • Contributed to the implementation of strategic planning initiatives and promotional strategies. • Increased customer satisfaction levels within saturated markets.

Cruise & Excursion Gallery, Inc, Phoenix, AZ	1999 - 2002



	2001 - 2002
Resort Services Manager
Directed daily operations within the organization. Supervised and trained employees in daily job responsibilities. • Cultivated business relationships with over 250 resorts in the United States, Mexico, and Canada. • Spearheaded the development and introduction of new marketing and sales programs, which resulted in increased revenue levels.

	2000 - 2001
Resort Account Executive
Created and implemented promotional strategies. Handled all aspects of relationship management successfully. • Played an active role in training and mentoring sales teams at 50 resorts in the United States and Canada, which produced higher sales levels. • Achieved sales objectives on a regular basis. • Researched and recommended new business opportunities within the territory.

	1999 - 2000
Membership Sales Team Leader
Supervised and mentored 20 sales team members in daily job responsibilities. Evaluated performance levels and determined areas for improvement. • Increased customer retention levels within highly competitive markets. • Exceeded sales objectives due to sound sales acumen.

Diversified Communications Group, Phoenix, AZ
Small Business Sales Consultant
Created and presented sales solutions to customers concerning telecommunications needs. • Generated revenue from high profile corporations within 7 western states. • Provided high levels of customer service, which resulted din increased satisfaction levels.

Beverage Distributing Company, Phoenix, AZ	1998 - 1999
Retail Chain Sales Representative
Managed daily sales activity. Assisted in sales forecasting activities. Participated in merchandising functions. • Handled account management responsibilities for 19 retail accounts. • Communicated with customers concerning their needs and recommended products that suited their needs.

The Home Depot Company, San Mateo, CA	1995 - 1998



	1997 - 1998
Home Improvement Sales Manager
Developed and implemented new customer service protocols. Supervised and trained diverse employee base. • Managed daily operations within the retail department that generated over $6 million in annual revenue. • Streamlined business processes and increased productivity levels.

	1996 - 1997
Sales Manager
Managed 20 employees in daily job tasks. Assisted in inventory management responsibilities including purchasing and inventory control. • Directed daily operations within the men's clothing and shoe department, which produced over $3 million in annual sales. • Aided in human resources functions including payroll, training, and performance appraisals.

	1995 - 1996
National Retail Management Trainee
Participated in an intensive training program geared toward sales leadership. • Gained extensive knowledge into various aspects of retail management, sales management, and operations management.

Education

Northern Arizona University	1995
Bachelor of Science, Psychology

Military Experience

United States Army National Guard, Phoenix, AZ	1987 - 1995
Specialist/E-4 Military Police Officer

Computer Skills

• Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Account Executive Resume Sample

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Taylor Anderson 604 Harmony Lane Pleasantville, CA 94588 (925) 555-1234

Information Technology Services

Qualified and educated professional offering a combination of experience working in technical support services, sales, marketing and account management. Successful in establishing and managing new business divestitures and providing the necessary technical and follow-through support required achieving total customer satisfaction. Quickly interprets customer requirements and proceeds to present facts and explanations in a user-friendly manner. Strengths in securing new business, implementing new products and remaining available to support IT services. Demonstrates exceptional communication and interpersonal attributes and serves as liaison between technical support and customers. Continues to successfully secure and retain new and existing accounts and increase bottom line profitability.

Professional Experience

DMS PACKAGE SERVICE, Atlanta, GA	1999 - Present
Account Executive
• Represent DMS in the sale of MC software system integrations to small and large businesses and industrial organizations throughout middle Georgia. • Present shipping advantages to customers through the sale of DMS software and hardware products. • Collaborate installation efforts with technical support and customers to ensure and oversee system implementations. • Provide on-site support during installations and communicate with technical personnel to identify and resolve installation issues; gained valuable insight and expertise in various technical support service directives. • Perform on-site training to customers explaining new system procedures and initially export customer files for integration into DMS system. • Wrote programs to help integrate shipping solutions for individual customers to facilitate system usage. • Continue to provide follow-up support and services to ensure after-the-sale customer satisfaction.

GEORGIA INTERNATIONAL, Macon, GA	1997 - 1999
Territory Manager
• Represented company interests throughout middle Georgia in the presentation and sale of apparel, auxiliary equipment, supplies and instructional camps. • Remained communicative with different organization to increase levels of sales and repeat business. • Compiled prospect lists and contacted individual students to facilitate interest in attending camps. • Developed order taking program listing customer data utilizing Excel. • Increased sales from $190,000 to $260,000, 1997. • Increased territory by 47% in garment and merchandise sales. • Increased instructional revenues by 50%, 1998. • Member, "Gold Club", 1998. • Recognized, "Top 10 out of 300" territory representatives throughout the U.S., 1998.

NATIONAL VOLLEYBALL ASSN., Dallas, TX	1990 - 1997
Head Instructor
• Instructed coaches in the areas of motivating students and combining effective learning methodologies. • Managed teaching staff and scheduled classes and meetings for advisors; prepared instructor and student evaluations.

Education

GEORGIA STATE UNIVERSITY	2001
M.S., Sports Administration

GEORGIA STATE UNIVERSITY	1996
B.S., Exercise Science / Fitness Management

Senior Account Executive

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Devin Saunders

604 Harmony Lane

Pleasantville, CA 94588

(925) 555-1234

Profile

Experienced account executive with a 12-year history of success developing new business in the professional corporate marketplace, as well as managing and growing existing accounts. Background includes key accounts, major accounts, and national accounts. Utilized consultative selling techniques to customize products and services in complex, multiple-level decision making environments. Consistently exceeded sales goals and recognized as a top achiever. Called on key decision-makers, created persuasive account strategies, and built a high degree of credibility and integrity in a competitive marketplace. Expertise includes marketing and selling various benefits and human resource services, major facsimile networks, and copiers. Computer skills include ACT! 2.0 for Windows.

EXPERIENCE

FJK CORPORATION, Houston, Texas and San Jose, California
Account Executive - Human Resource Services Division, 1996 - Present
Generated the sale of 401(k) Recordkeeping, Section 125 Administration, Employee Management, and State Unemployment Insurance Services. Interacted with presidents, business owners, CPAs, and office managers. Called on small and medium sized companies with an average of 25 employees including computer companies, CPA firms, law offices, physician and dental offices, oil and gas companies, restaurants, public relations firms, engineering firms, retail companies, and non-profit organizations. Built relationships with internal payroll representatives and payroll specialists to develop a referral base. Territory in San Jose included all of South Bay and the Silicon Valley. · Achieved 111% of quota in Fiscal Year 1999 with 8 months in San Jose and 4 months in Houston. · Built the San Jose and Houston territories. · Attained 120% of quota in Fiscal Year 1998 in San Jose. · Recognized as Top Representative of the Zone for achieving 167% of quota in March 1998 and 164% in August 1998. · Ranked in the Top 10 out of 30 account executives during rookie year. · Earned participation with other national top performers in company conference for Fiscal Year 1998 and Fiscal Year 1999. · Conducted 401(k) Recordkeeping and Section 125 Administration seminars for up to 40 clients and CPAs.

GOLDMAN AND FRANK, Oakland, California
Senior Account Executive, 1991 - 1996
Marketed and sold rental services for facsimile system networks to new accounts and grew existing accounts through upgrades, renewals, and purchase conversions. Called on key, major, and national accounts throughout the East Bay and a portion of North Bay in San Francisco. Contacted presidents, vice presidents, controllers, human resource managers, purchasing managers, purchasing agents, and office managers. Contracts ranged up to $400,000. · Received 2 Western Region Awards as Representative of the Month in June 1993 with 267% of quota and October 1993 with 216%. · Ranked as the Top Account Representative of the Oakland Branch in 1993 by attaining 180% of annual quota. · Originally hired as a senior account executive until 1993.

FERNDALE CORPORATION, San Jose, California
Account Executive, 1989 - 1991
Developed new business for one of the largest office furniture dealers in the San Francisco Bay area. Sold workstations, panel systems, and stand alone office furniture. · Achieved $100,000 for one month during rookie year when monthly quota was $20,000.

DOYLE AND ASSOCIATES, San Francisco, California
Sales Representative, 1987 - 1989
Sold copiers and supplies to major accounts such as The Gap. Maintained strong customer sales support by interacting with co-workers in the warehouse, dispatch, service, administration, credit, and collections departments. Coordinated with retail and major account representatives to ensure a high level of customer satisfaction and loyalty. · Recognized as Top Supply Sales Representative in December 1988.

EDUCATION

University of California, Berkeley
B.A., Marketing

Account Executive Resume Sample

2011-08-22T12:04:00.002+05:00

Jamie Hill

604 Harmony Lane

Pleasantville, CA 94588

(925) 555-1234

Summary

To obtain a sales position.

Experience

SFB PUBLISHING, Wessley, MN
ACCOUNT EXECUTIVE, 1998 - Present
Sell advertising for a university telephone directory. Service existing accounts. Regular follow-up with potential clients, often resulting in a sale. Negotiate contracts. Upsell advertising whenever possible. Arrange graphic designs manually. Handle billing.

WORDSMITH COMMUNICATIONS, Wessley, MN
SALES REPRESENTATIVE, 1997 - 1998
Sold ad space for campus newspaper through cold calling and upselling to current advertisers. Negotiated how many times ad ran. Sold 45% more ad space than other reps during tenure. · Received Most Valuable Sales Representative award for most sales in a single week. · Arranged graphic designs by hand. · Performed billing. · Trained sales people.

WORDSMITH COMMUNICATIONS, Wessley, MN
ART DIRECTOR, 1995 - 1997
Promoted from Production Artist. · Recruited, trained, and supervised 3 production artists. Evaluated employee performance. · Proofed and laid out design ads. Controlled what went into paper. · Provided feedback to ad reps and worked directly with some clients.

Education

UNIVERSITY OF MINNESOTA, WESSLEY , Wessley, MN
Bachelor of Arts, Communications, Minor: Marketing, 1998
Internship, University Relations Wrote and edited magazine articles, bi-weekly newsletter, telephone directory, and news releases.

NOTTINGHAM TRENT UNIVERSITY, Nottingham, England
1997
Study Abroad

Awards

•	Mayo Clinic Scholarship COMMUNITY Habitat for Humanity, assisted in building a house.

Account Executive Resume Sample

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Drew Anderson

604 Harmony Lane

Pleasantville, CA 94588

(925) 555-1234

OBJECTIVE

Position where extensive client service and communications experience will add value.

PROFILE

· Strong background in client service. Experienced managing up to 350 accounts and building profitable, long-term relations. Cited by clientele for superior service in all positions held.

· Outstanding communication skills; articulate in person and in writing. Able to increase productivity by quickly analyzing client needs and maximizing account revenues.

· Most-productive Account Agent two of four months measured at Carlos (2000). Account Rep of the Month four times in six-month span at Asset Marketing (1997-1998).

PROFESSIONAL EXPERIENCE

Account Executive: East Telecom, Golden Valley, MN

2001-present

Service corporate accounts for this provider of telecommunications hardware and services.

· Manage 350 accounts with small- and medium-size businesses. Ensure highest client satisfaction and retention rates by quickly resolving billing and service issues.

· Penetrate accounts by educating and up-selling clients on new products.

Account Agent: Carlos Group, Edina, MN

2000

Served as liaison between marketing teams and clients of Merrill Lynch account.

· Delivered wide range of travel-related concierge services to high net-worth clients.

· Consistently ranked among top of 25 reps for fast, efficient service.

Account Rep: Worldwide Marketing, Eagan, MN

1997-1999

Opened and managed accounts, selling high-end collectibles. Recruited to Worldwide after spin-off.

· Involved entire sales process, from cold calling and qualifying to closing and account management. Opened over 100 accounts. Ranked in top 5% of reps for sales calls made.

· Successfully retained irate client, turning lost sale into $17,000 in incremental revenue.

Sales Associate: Michaelson Automotive, Elgin, MN

1995-1996

Provided sales, marketing and customer service to wide-ranging clientele.

· Consistently achieved highest Customer Service Index rating from Nissan Corporation.

· Regularly made sales quotas. Rapidly mastered new product data.

Prior experience as Flight Attendant for United Airlines (two years); played leadership role on domestic and international flights. Also served as Office Manager/Production Coordinator for Media Productions, Inc. (one year). Managed production office and coordinated video shoots.

EDUCATION/TRAINING

· Bachelor of Science Degree: Sociology, Iowa State University, Ames, IA.

· Attended numerous professional seminars, including 7 Habits of Highly Successful People.

ADDITIONAL INFORMATION

· Computer skills include Windows 95/98, Microsoft Office and Internet research.

· Well-read and widely traveled. Gain tremendous satisfaction from ensuring client satisfaction.

2011-08-22T12:03:00.002+05:00

Jamie Hill

604 Harmony Lane

Pleasantville, CA 94588

(925) 555-1234

Summary

To obtain a sales position.

Experience

SFB PUBLISHING, Wessley, MN
ACCOUNT EXECUTIVE, 1998 - Present
Sell advertising for a university telephone directory. Service existing accounts. Regular follow-up with potential clients, often resulting in a sale. Negotiate contracts. Upsell advertising whenever possible. Arrange graphic designs manually. Handle billing.

WORDSMITH COMMUNICATIONS, Wessley, MN
SALES REPRESENTATIVE, 1997 - 1998
Sold ad space for campus newspaper through cold calling and upselling to current advertisers. Negotiated how many times ad ran. Sold 45% more ad space than other reps during tenure. · Received Most Valuable Sales Representative award for most sales in a single week. · Arranged graphic designs by hand. · Performed billing. · Trained sales people.

WORDSMITH COMMUNICATIONS, Wessley, MN
ART DIRECTOR, 1995 - 1997
Promoted from Production Artist. · Recruited, trained, and supervised 3 production artists. Evaluated employee performance. · Proofed and laid out design ads. Controlled what went into paper. · Provided feedback to ad reps and worked directly with some clients.

Education

UNIVERSITY OF MINNESOTA, WESSLEY , Wessley, MN
Bachelor of Arts, Communications, Minor: Marketing, 1998
Internship, University Relations Wrote and edited magazine articles, bi-weekly newsletter, telephone directory, and news releases.

NOTTINGHAM TRENT UNIVERSITY, Nottingham, England
1997
Study Abroad

Awards

•	Mayo Clinic Scholarship COMMUNITY Habitat for Humanity, assisted in building a house.

NOTICE REQUIRING EMPLOYEE TO TAKE ANNUAL LEAVE

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NOTICE REQUIRING EMPLOYEE TO TAKE ANNUAL LEAVE

Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (insert date of letter)

Dear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (insert name of employee)

This letter is to inform you that you are required by the Company to take annual leave from . . . . . . . . (insert date) to . . . . . . . . (insert date), amounting to . . . . . . . . (insert number) working days. This period of leave will be deducted from your remaining annual leave entitlement for the current holiday year and the Company’s records will be amended accordingly.

[You are required to take annual leave at this time because . . . . . . . . (set out reasons).]

If you wish to discuss any aspect of this letter, please contact . . . . . . . . (insert name of contact).

Yours sincerely

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(Insert signature and name of author)

LETTER FOLLOWING RECEIPT OF MEDICAL CERTIFICATE DURING SUSPENSION

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LETTER FOLLOWING RECEIPT OF MEDICAL CERTIFICATE DURING SUSPENSION

Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (insert date)

Dear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (insert name of employee)

We refer to the medical certificate which we have received covering your sickness absence for the period from . . . . . . . . (insert date) to . . . . . . . (insert date).

As you are aware, you had been suspended with pay pending the results of an investigation into a number of serious allegations that had been brought to our attention regarding your conduct in the workplace. The purpose of your suspension was to ensure that this investigation could be fairly conducted in your absence.

Now that we have medical evidence you will not be attending work in any event due to your current incapacity, your suspension is hereby lifted during your period of medically certified absence from work. You will instead be registered as absent on sick leave and paid statutory sick pay (SSP) for the duration of the current medical certificate and any extension thereof.

Yours sincerely

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

For and on behalf of the Company